Microsoft Dynamics CRM helps businesses to grow, increases profitability and efficiency through the automation and organization of customer service data.
New York, NY (PRWEB) April 11, 2013
NetCom Learning is offering a free interactive webinar on Microsoft Dynamics CRM: A New Way to Work Together, providing IT professionals and business executives the opportunity to see the application in action in addition to providing an overview of its features. The webinar will be held Tuesday, April 30, 2013 from 1:00 – 2:00 PM EST. Gus Gonzalez, MCP, MCT & Microsoft MVP will lead the complimentary learning session. Microsoft Dynamics CRM is a customer relationship management software application that is part of group of Microsoft Dynamics products including Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV and Microsoft Dynamics SL.
Microsoft Dynamics is a line of products that automate and help improve financial, customer relationship, and supply chain management. Delivered through a network of Microsoft partners, these integrated, adaptable solutions work like and with familiar Microsoft software to streamline processes across an entire business.
“IT professionals and business professionals will be able to see how Microsoft Dynamics CRM can benefit them through this interactive free webinar which includes a live demonstration of the product,” said Russell Sarder, CEO of NetCom Learning. “Microsoft Dynamics CRM helps businesses to grow, increases profitability and efficiency through the automation and organization of customer service data,” said Sarder.
The advantages of implementing Microsoft Dynamics CRM include that it works with both Microsoft Office and Outlook and provides a suite of applications in customer service relationship management in the areas of sales, service and marketing. The familiar look of the product allows employees to easily pull necessary data into other Microsoft products. The application allows a business to keep all of its customer data in one place providing easy access and customized workspaces to use CRM information. The data is also easily accessible from mobile phones, or other mobile products. The application is also easy to set up and get running and it can be customized to specific business needs.
In this session, we will cover:
- Microsoft Dynamics CRM: what and why?
- Microsoft Dynamics CRM Momentum
- Out of the Box features
- Live Demonstration
- Microsoft Dynamics CRM Courses
- Q&A with Gus
The event includes a sneak peek at NetCom's acclaimed hands-on training program: Microsoft Dynamics GP, also offered via Live Online delivery.
The leader for the free webinar is Gus Gonzalez, a Microsoft Dynamics CRM MVP, and Solution Architect. Gus is an experienced IT consultant with over ten years of experience in designing and implementing Microsoft solutions. He is also an experienced trainer having worked fulltime as a Microsoft Certified Trainer from 2005 to 2009 teaching a variety of courses in Microsoft products including Microsoft Windows and Microsoft Exchange. He has also taught courses in Citrix, Cisco, EC-Council, and CompTIA applications. Gus’s particular interest is in the adoption of Microsoft Dynamics CRM and is a guest columnist in the Microsoft Dynamics CRM Community.
Why NetCom Learning?
NetCom Learning was chosen as Microsoft's Learning Partner of the Year from a pool of 1400 training companies. NetCom Learning is the most trusted name in both business and IT training and offers top notch instructors with an average of 16 years of experience and vendor approved coursework offering certification preparation for a variety of vendor certifications. NetCom Learning instructors routinely achieve high ratings from their students with an average of 8.6 out of 9, one of the highest instructor evaluations in the industry and carry a cumulative average of more than 10,500 years' experience in the field of their expertise. The high quality of training has resulted in over 1,700 testimonials and a 96% customer satisfaction rate with those customers indicating they would recommend NetCom Learning to others.
NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft Dynamics training content. Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model. Only Microsoft Certified Trainers are used in NetCom Learning Microsoft classes.
Find the information you need on Microsoft Dynamics CRM by signing up for this free interactive webinar. To sign up go to: http://www.netcomlearning.com/webinars/777772/Free-Webinar-Microsoft-Dynamics-CRM--A-New-Way-to-Work-Together-training.html?WebinarID=188
Upcoming Microsoft Dynamics: CRM 2011 training events are available from anywhere in the world:
June 24, 2013
July 29, 2013
September 16, 2013
About NetCom Learning
NetCom Learning is an innovative leader in IT, business and executive training to companies, individuals, and government agencies. Since its inception in 1998, NetCom Learning has trained over 80 percent of the Fortune 100, serviced over 45,500 business customers, and advanced the skills of more than 71,000 professionals through hands-on, expert-led training, with the organization maintaining an average instructor evaluation score of 8.6 out of 9. NetCom Learning was recognized by Microsoft Corporation as its Worldwide Training Partner of the Year and named thrice to Inc. Magazine's list of fastest growing private companies in America. The organization was also recently named to the 2012 Top 20 IT Training Company by TrainingIndustry.com and was named "Company of the Year" by the American Business Awards.
The purpose of NetCom Learning is to promote the values of lifelong learning