San Diego, CA (PRWEB) April 16, 2013
Restaurant Revolution Technologies, Inc. (RRT), the leader in providing the most advanced and effective Takeout Order solutions within the Restaurant industry, announces the addition of Tony DiCenzo as its new Chief Technology Officer. DiCenzo will manage the continued development of RRT’s cloud based and patent pending Order Management solution, and its powerful Call Center, Online and Mobile ordering platforms which deliver a high performance, customer centric takeout order solution to the restaurant industry.
DiCenzo brings more than 20 years of technology executive leadership to RRT, as well as deep understanding for solving the problems inherent with the operational and technological frustrations within restaurants and their takeout order customers. Most recently, Tony was the Senior Vice President of Information Technology at Pinkberry Ventures, where he managed Online, Mobile, Customer Relationship Management Systems, Loyalty Systems and back-office systems development. Prior to this, he worked as a top Technology executive at California Pizza Kitchen, Jamba Juice Company and House of Blues Restaurants. Tony has extensive experience developing solutions to enable business opportunities and drive business automation. He brings a proven track-record of success in Product Development, E-Commerce, Mobile Development, team management and technology / business alignment. Beyond the Restaurant Industry, his prior positions cover a wide range of industries, including Media, Entertainment, Marketing, Expositions, Hospitality and Retail.
“As a person who appreciates companies who come up with advanced Technology solutions to address complicated problems, I am very impressed with the sophisticated solutions and platforms RRT has developed. RRT’s vision to make Takeout Ordering a more robust, efficient and profitable solution for restaurants addresses a major point of pain and huge need within the industry”, DiCenzo said. “The RRT Order Management solution supported by its Call Center, Online and Mobile order processing platforms is absolutely best in class; they have a deep understanding of restaurant operations and a strong focus on improving customer service. They are simply the best in the industry with one solid cohesive solution. Plus, how we evolve RRT’s Technology and overall solutions, to provide more advanced functionality, deeper integrations and continuing to enhance the value provided to our clients, is going to have a significant impact on the industry. I am very excited to be part of this dynamic team”, exclaims DiCenzo.
“We are pleased to have Tony with us as a part of the RRT team,” said David Schofield, RRT’s CEO. “RRT has realized explosive growth within the restaurant industry and in order to facilitate our latest technologies, our operational plan and to provide the enterprise level service our client’s demand, we need the extensive and broad experience that Tony can provide. Tony will lead the continued development of our patent-pending Order Management Technology Solution, supported by our Call Center, Online and Mobile ordering platforms, in order to meet the scalability and functionality necessary to provide outstanding value to our client base as we continue to penetrate the industry at a rapid pace”, Schofield said.
“I also want to acknowledge our great respect and admiration for our former CTO, Brian Krakower, who left RRT last month to accept the CIO position at the well respected and fast growing BJ’s Restaurants organization. Brian guided our technology and software to unmatched capabilities in the industry. He has become a great evangelist for the RRT Takeout Order Solution. A true pioneer in restaurant Operations and Technology, we are thrilled that Brian will remain very active with RRT as a senior member of our Technology Advisory Board. We wish Brian the best of success at BJ’s”, exclaims Schofield.
Restaurant Revolution Technologies, Inc. (RRT) provides popular restaurant chains nationwide an easy-to-implement Order Management solution that enables restaurant operators to offer their Takeout customers with a consistently professional and delightful ordering experience where the customer never waits on hold, speaks to a friendly menu expert every time, and can be confident that the order is accurate. This turnkey, patent-pending, Takeout Order management system also reduces operational costs and increases orders and profits by leveraging its feature rich software and functionality, which allows its clients to provide a very personalized experience with its customers, based on capturing ordering history, favorites and intelligent upselling. Along with Call Center services, the RRT solution is also supported by its Online & Mobile ordering platforms, all which are integrated with top POS systems that reach a majority of restaurant’s world-wide.