We have been working with HiSofware for several years and have been very pleased overall, especially with their customer service. It’s clear from the customer survey data that our experience with the company is typical.
Nashua, NH (PRWEB) April 23, 2013
HiSoftware, a leading provider of compliance and security solutions for SharePoint, announced today that the company successfully renewed their membership as a Microsoft Gold Certified Application Development Partner and have received high marks in their latest Microsoft Customer Satisfaction (CSAT) survey. Most notably, HiSoftware received 100 percent in the customer satisfaction and loyalty category for the areas of Customer Satisfaction and Likely to Recommend. HiSoftware also rated 20-30 percent higher in the Ability to Meet Your Needs, Competitive Advantage and Overall Performance categories and 32 percent higher in the Value Received category, than the overall national Microsoft partner average. Results are reported by an independent third party survey as part of the Microsoft Partner Program re-enrollment process.
Hamish Mackenzie, Global Accessibility Manager, ANZ Bank, said, “We have been working with HiSofware for several years and have been very pleased overall, especially with their customer service. It’s clear from the customer survey data that our experience with the company is typical.”
“We strive to provide our customers with the best products and services to meet their compliance and security needs. The survey results validate that our customers see value in our products and more importantly, that we are building relationships, not just customers,” said Kurt Mueffelmann, HiSoftware, President and CEO. “The survey and Gold certification process reinforce our dedication to the Microsoft platform.”
As a Microsoft Gold Certified Application Development Partner and 2012 Windows IT Pro Editors’ Choice Gold Medal Winner for SharePoint product of the year, HiSoftware allows companies to easily manage compliance and security with an integrated suite of solutions that audit and secure sensitive content in SharePoint.
HiSoftware is a leading provider of content-aware compliance and security solutions for the monitoring and enforcement of risk management and privacy guidelines across digital environments. The company’s solutions provide a data governance platform for content management and collaboration processes that support corporate and brand integrity, site quality, accessibility and confidentiality for public websites and portals, as well as intranets and SharePoint sites. HiSoftware’s customers include some of the largest US and international government agencies, as well as Global 2000 companies. For more information, visit http://www.hisoftware.com or follow us on Twitter @HiSoftware.