We don't think twice about going above and beyond to make sure our customers are happy and they want to keep coming back; we always have.
Woodbine, NJ (PRWEB) April 22, 2013
Last month, the owners of Gentilini Ford were notified that they had won Ford Motor Company's 2012 President's Award. This award is given to distinguish dealerships for their exceptional display of quality customer service and leadership in the industry. It's awarded to fewer than 10% of all dealerships, so the company is thrilled to have received such a notable honor.
Dealerships all across the country compete for this highly-esteemed award each year, and out of the some 4,000 Ford dealers in the US, fewer than 300 get to boast the title. It's based on customer reviews and satisfaction levels as well as the dealership's ability to reach specific sales goals. Gentilini was able to demonstrate the commitment to the philosophies that allow a company to be welcomed into such an elite group.
This is certainly not the first time this South Jersey Ford dealership has been recognized for its exemplary attitude and helpfulness toward customers; in fact, the company has received the award every year since its inception. "Please convey our admiration and appreciation to everyone on your team for their outstanding efforts and for their continuing dedication to building a strong reputation for the Ford brand," the major manufacturer told Gentilini Motors.
"It's truly an honor…We know our customers are the most important part of our business," says Don Gentilini, the company's owner. "We don't think twice about going above and beyond to make sure they're happy and they want to keep coming back; we always have. I guess hard work pays off."
Gentilini Motors is a used car dealership based in Cape May County, New Jersey. It has been family owned and operated since it was founded in 1955 and is well-known in the area for its superior customer service and family values. The company has recently also made a name for itself as a GM and Chevrolet dealership.