Topeka, KS (PRWEB) April 26, 2013
Offerchat is soon to release chat app for web stores and E-commerce sites that can handle more online customer pre-sales inquiry.
The development team, together with the core chat app designers, has taken back to the drawing board to rethink the new chat app’s – along with its web-based dashboard's – standards and existing features improvement.
The Offerchat live chat widget allows online store owners and each of their customer service staff to interact with online shoppers in real-time through instant messaging. Unlike other online chat box or programs, the message exchange occurs one-on-one instead of an online chatroom conversation where a number of people are tuned into a conversation.
User feedback has given Offerchat insights into the heavy flow of pre-sales inquiries they are handling and how the live chat support app has performed in their online stores.
The company is coming up with ways to meet users' needs for a more powerful live chat app that meet industry standards but without the hefty price tag.
Superior customer service highly increases the likelihood of a sale and customer loyalty. Through the Offerchat live chat support tool, customers can get personalized information directly without leaving the page or item being viewed. Web store owners and their staff, on the other hand, can attend to a potential customer's questions effectively and efficiently.
Offerchat’s flagship chat app for convenient on-page customer support is available to all website owners for free. All features are not limited to paid subscriptions and can be enjoyed by new and existing users without charges. The company's business model revolves around its live chat outsourcing service.
Offerchat.com aims to provide the business world with the first-ever free premium live chat for websites. The live chat tool is specifically designed to help online businesses increase their conversions and sales. The chat widget is easy to embed on a site. All existing features are freely available to everyone. Offerchat is brewed to perfection at Click Labs, Inc. a company based in Cebu City, Philippines.