Toronto, Canada (PRWEB) April 28, 2013
Hospitals In‐Common Laboratory, Inc., Canada’s only not‐for‐profit, full‐service medical laboratory tests brokerage, today announced that CEO Kris Bailey will speak at the Executive War College on Laboratory and Pathology Management from April 30‐May 1, 2013 in New Orleans, LA.
The annual conference brings together key laboratory executives, pathologists, and other industry leaders to discuss strategies for clinical and financial success. Ms. Bailey will be presenting the breakout session, “How Hospitals In‐Common Laboratory Uses Real Time Management and Business Intelligence Dashboards to Improve Patient Service and Optimize Productivity,” from 1:00 PM – 1:50 PM on April 30, 2013.
Session attendees will learn more about the value of client relationship management, integrated business intelligence solutions and the impact they have on client retention, quality, and productivity. Ms. Bailey will share the organization’s experiences using hc1.com’s lab‐specific CRM and business intelligence capabilities to proactively manage internal performance and deliver ongoing value to clients.
“Like many labs, we have faced past challenges created by disparate data sources and the difficulty of not having a clear, real‐time view of general trends; in addition to a holistic view of each client,” says Ms. Bailey. "With the right solutions in place, we’re now able to keep a real‐time pulse on the critical intelligence necessary to efficiently and effectively manage our relationships while optimizing internal operations.”
“Clinical laboratories are under increasing pressure to improve quality even as lab budgets shrink,” stated Robert L. Michel, Editor of THE DARK REPORT and Founder of the Executive War College. “The use of business intelligence solutions at Hospitals In‐Common Laboratory is consistent with the hot trend in the lab testing industry: the increasing use of business intelligence and dashboards that give lab managers an accurate, real‐time picture of work flow. The utility and importance of these business intelligence solutions will be the key theme of Kris Bailey’s presentation at the Executive War College.”
About Hospitals In‐Common Laboratory
Hospitals In‐Common Laboratory Inc. (In‐Common Labs) is a private, not‐for‐profit company that has worked with public hospitals and laboratory medicine providers since 1967. Our Canadian and US based strategic reference laboratory partnerships provide the best solutions to our clients. We provide value‐added services that extend the technical and production expertise of hospital laboratories to benefit the entire health care community. Our partnerships span the health care continuum and we are committed to continuous quality and service improvement. Medical laboratories are our partners, clients and trusted colleagues. Find us at: http://www.hicl.on.ca