Finish Line is clearly committed to leading the omni-channel retail transformation. The result of this commitment is an industry leading retail customer experience that we are proud to be associated with.
Cincinnati (PRWEB) May 07, 2013
Contingent Network Services (http://www.contingent.com/) has announced the successful completion of a strategic IT project to deploy new in-store technology to Finish Line stores. The Finish Line Inc., a premium retailer of athletic shoes, apparel and accessories, has reinvented its in-store shopping experience at all locations with a total store overhaul and technology refresh that included implementation of innovative mobile POS and interactive kiosk technologies. Contingent provided Finish Line with incremental project and technology experts to manage the in-store deployment for 320 of the 664 sites completed within the overall project.
The benefits of this changeover include better information at the fingertips of store associates, a more convenient mobile checkout process, and an increasingly interactive customer experience for Finish Line customers.
“Contingent has proven their ability to manage a complex deployment project that satisfies our high standards for timeliness and quality,” said Rob Baugh, Director of Store Application Delivery for Finish Line.
To execute the project, Finish Line leveraged Contingent’s On-Demand StoreWorX service which offers full project management, real-time project status visibility, a lifetime workmanship warranty, and a predictable pricing and service level approach that is consistent across all sites.
“Finish Line is clearly committed to leading the omni-channel retail transformation,” said Contingent Senior Director, Phil Fannin. “The result of this commitment is an industry leading retail customer experience that we are proud to be associated with.”
Contingent also continues to provide ongoing On-Demand NetMedX break-fix services for Finish Line in-store technology. Both On-Demand network integration technology services delivered to Finish Line leverage Contingent’s network of over 100,000 highly qualified technicians that can be deployed onsite, with the proper skills, anywhere in North America and in over 130 countries in as little as two hours.
For more information, contact Kevin Smith at (800) 506-9609 x367 or ksmith(at)contingent(dot)com.
About Contingent Network Services
Contingent was founded in 1984 based on the idea that there was a better way to deliver IT services for customers. Too many IT service companies protect their interests at the expense of what is best for the client. As a result, we are used to working against the conventional wisdom to deliver fast, accurate, and transparent results at a fair predictable price. We are fueled by achieving better results for our clients and they have responded positively to help make us one of the fastest growing private companies in America. If you are a part of a large, multi-site organization that is looking for Always-On managed services or On-Demand network integration technology services, we have smart hands on deck ready to prove we can deliver a better approach for you. Because it’s possible. More information is available at http://www.contingent.com.
About Finish Line
The Finish Line, Inc. is a premium retailer of athletic shoes, apparel and accessories. Headquartered in Indianapolis, Finish Line has 664 stores in malls across the U.S., which includes Finish Line-branded shops in 10 Macy’s department stores, and employs more than 11,000 sneakerologists who help customers every day connect with their sport, their life and their style. Online shopping is available at http://www.finishline.com and mobile shopping is available at m.finishline.com. Follow Finish Line on Twitter at Twitter.com/FinishLine and “like” Finish Line on Facebook at Facebook.com/FinishLine.
Finish Line also operates, through a venture with Gart Capital Partners, the Running Specialty Group, including 29 specialty running shops in eight states and the District of Columbia under The Running Company, Run On! and Road Runner banners. More information is available at http://www.run.com.