Insurance Networking News, Celent Announce Vanguards in Insurance Practices Award Winners

Share Article

BenefitMall, Guidewire, IBM, Vertafore honored for insurance technology programs.

Insurance Networking News Logo
The VIP awards identify the leaders in insurance technology and recognize the vendors that best help insurance carriers meet the increased expectations of consumers and agents.

Insurance Networking News (INN) and Celent announced the winners of the seventh annual Vanguards in Insurance Practices (VIP) awards during a ceremony at the ACORD LOMA Forum in Las Vegas on May 6. BenefitMall, Guidewire, IBM and Vertafore were among the winners honored in the program, which highlights the achievements of insurance technology providers.

“The VIP awards identify the leaders in insurance technology and recognize the vendors that best help insurance carriers meet the increased expectations of consumers and agents,” said INN Editor-in-Chief Carrie Burns. "This year, we’ve seen that while insurers still consider customer service and stability to be important traits of vendors, the ability to plan for advances in technology is becoming just as important."

INN, the trusted resource for ideas and insights in the field of insurance technology, developed the ranking in partnership with Celent, an independent business research and advisory service with a specialization in insurance technology. Celent facilitated survey development, data collection and analysis. The result is an insightful set of rankings based on objective peer review.

"The VIP program is a great way to recognize technology vendors that provide real, measurable value to their insurance customers,” said Chuck Johnston, Celent research director. “Insurers tend to be very loyal to vendors that go above and beyond the norm in delivering good product and service, as seen in this year's list of preferred vendors. The survey results show customers value honesty, insurance expertise and focus on customer service."

INN will provide full coverage of the awards, including detailed rankings and related analysis, in an online special report to go live this month. The 2013 Vanguards in Insurance Practices will be published in the June/July print edition of INN.

As part of the program, INN also honored the year's best technology implementations for the VIP Best Practices award. Vendors that received a vote in the VIP awards were asked to provide case studies of their customers who demonstrated technology best practices and the best use of standards. The VIP Best Practices award winners were then selected by the editors of INN, along with members of INN’s editorial advisory board and Celent analysts.

Vanguards in Insurance Practices Award Winners:

Back Office & Support Systems
1st: Guidewire
2nd: Vertafore
3rd: Microsoft

Customer Experience Solutions
1st: Guidewire
2nd: Vertafore
3rd: BenefitMall

Decision Support Solutions
1st: Guidewire
2nd: Vertafore
3rd: MicroStrategy

Emerging Technologies
1st: Google
2nd: IBM
3rd: LexisNexis

Insurance Core Solutions
1st: Guidewire
2nd: Vertafore
3rd: BenefitMall

Strategic Partner
1st: Guidewire
2nd: Vertafore
3rd: IBM

2013 Vanguards in Insurance Practices - Best Practices Award Winners:
1st: AXA Global Direct – Avanssur (nominated by Innovation Group)
2nd: Zurich North America (nominated by NxTech)
3rd: The Dominion of Canada General Insurance (nominated by OneShield)

Runners Up:
Grange Insurance (nominated by HP)
Hiscox Small Business Insurance (nominated by Bolt Solutions, formally SeaPass Solutions)
Mutual of Enumclaw (nominated by Hyland Software)

INN 2013 VIP Company to Watch
Adminovate, a 1-year-old company entering the life/annuity/health space with an offering designed to enable insurers to configure their entire policy administration system through a graphical business-process modeling tool was selected by the editors of INN for the award.

About Insurance Networking News
Insurance Networking News is a trusted source for information on how technology is being implemented to support insurers' strategic business objectives, providing insightful analysis of the technology innovations utilized to automate critical processes. Insurance Networking News is written to help senior insurance executives obtain mission-critical information on resolving industry challenges.

About Celent
Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis.

About SourceMedia
SourceMedia, an Investcorp company, is a diversified business-to-business media company serving the financial industry and the related fields of professional services and technology. SourceMedia offers its clients and subscribers professional information services – both print and digital – industry-standard data applications, in-depth seminars and conferences, and specialized marketing services.


Share article on social media or email:

View article via:

Pdf Print

Contact Author

Jennifer Starkey, APR
Visit website