Denver, Colorado (PRWEB) May 08, 2013
Critigen, Managed Services – a Global leader providing “IT as a Service,” today announced it has successfully completed implementation of the ServiceNow IT Service Automation Application Suite to help Critigen clients automate and standardize their IT processes across the enterprise.
Todd Richey, VP Critigen Managed Services Operations said, “We offer the IT Service Management System, powered by ServiceNow, under a Software-as-a-Service (SaaS) business model. We can rapidly deploy our service in a modular fashion, allowing clients to solve immediate business needs and access, configure and build new applications as their requirements evolve. Our clients are already leveraging ServiceNow to create a single system of record for enterprise IT, lowering operational costs and enhancing efficiency.”
The new Critigen ITSM platform will now offer:
Mr. Richey said, “Our service, which is accessed through an intuitive web-based interface, can be easily configured to adapt to individual customer workflow and processes.”
About Critigen Managed Services
Critigen Managed Services, is a global leader in IT Outsourcing and Cloud solutions. Critigen Managed Services provides innovative solutions for it's global client base integrating mature and emerging technologies such as cloud storage, Enterprise outsourcing, application management and 24x7 maintenance and monitoring services. Critigen’s Managed IT Services empower people, processes and performance. Learn more about Critigen Managed Services at http://www.critigen.com/managed-it-services.