ICMI facilitates a collaborative environment in which we can discuss trends, problem solve key issues and all around get to know others in the industry - Connect First is proud to be a part of this event.
Seattle, WA (PRWEB) May 10, 2013
In a few days hundreds of contact center professionals will be gathering in Seattle to take part in the 10th annual ACCE Conference & Expo by ICMI. Among the many in attendance, Connect First will be featuring their cloud-based contact center solutions.
This will be the first year Connect First is involved with the conference, and they are thrilled. CEO Geoff Mina elaborated on his excitement, “ICMI authentically brings together great content. From call center leaders to industry experts to top vendors, ICMI facilitates a collaborative environment in which we can discuss trends, problem solve key issues and all around get to know others in the industry - Connect First is proud to be a part of this event.” See Geoff speak at the Thought Leader Table on Wednesday, May 15 at 10 AM. The ACCE Thought Leader Table is a panel discussion bringing together industry leaders who will be answering today’s key contact center questions.
Connect First will be at booth 543, where patrons can find out more about the award-winning cloud solutions, see live demos or speak with a solutions expert. Additionally leave a business card for a chance to win exclusive prizes, such as 303 Vodka, which is only sold in Colorado. The company has also sponsored the recharge station. If expo-goers need a quick boost on their mobile device, stop by the Connect First “Cloud Lounge” and recharge!
About Connect First: Connect First is an award-winning SaaS telecommunications and cloud contact center software provider that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a robust platform, designed and supported by a team of highly experienced engineers, designers and business analysts, and backed with personalized in-house customer care. Solutions include Cloud Routing, Inbound ACD, Outbound Dialing, Call Tracking, Interactive Voice Response (IVR), Voice Broadcast, Disaster Recovery, Predictive Dialer, Real-Time Telemetry, CDR Reporting, Live Agent Chat and more. Through a consultative approach with each customer interaction, Connect First builds customized solutions to meet the needs of a discerning customer base. Visit http://www.connectfirst.com for more information or a free consultation with a contact center solutions expert.