gen-E CEO Casey Kindiger to Present at Gartner IT Infrastructure & Operations Management Summit 2013 in Orlando on June 19

IT Innovator Takes Center Stage to Discuss Impact of Embedded Social, Collaboration and Gamification on Process Automation

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Kindiger's presentation will highlight the impact of embedded social and collaboration technologies, including the untapped potential of gamification techniques, on process automation.

Orlando, Fla. (PRWEB) June 17, 2013

gen-E, a global IT process automation (ITPA) software company, today announced its CEO, Casey Kindiger, will speak at the Gartner IT Infrastructure & Operations Management Summit (#GartnerIOM) 2013 in Orlando, Fla. on June 19.

Kindiger’s presentation, titled “gen-E: Accelerating Process Automation While Empowering Human Ingenuity with Gamification,” will take place at 4:15 p.m. Eastern during the Solution Provider Session, located in the Gaylord Palms Resort and Convention Center’s Tallahassee Room. The discussion will highlight the impact of embedded social and collaboration technologies, including the untapped potential of gamification techniques, on process automation.

“Traditional approaches to designing and implementing process automation are being transformed by embedded social and collaboration technologies, with gen-E’s revolutionary Resolve™ ITPA software leading the way,” said Kindiger. “With techniques such as gamification in play, organizations are accelerating process automation and recognizing the valuable contributions of subject matter experts, while benefiting from immediate and measurable business value.”

gen-E to Announce Cloud Service Automation Offering at ITOM Summit

At Gartner IOM Summit 2013, gen-E will also announce Resolve for Cloud Service Automation, a new ITPA solution that simplifies and automates the work performed across multiple teams to streamline deployment of infrastructure and applications to the cloud. Resolve integrates cloud deployments with existing IT Service Management (ITSM) tools using packaged connectors and integrated workflows, and is proven to reduce cloud operations efforts by at least 50 percent through targeted automation and embedded best practices.

Resolve for Cloud Service Automation is part of the Resolve family of ITPA software solutions, which provide a uniquely personalized, interactive approach to automation – extending across business areas such as cloud, customer care, provisioning, service desk and more. Resolve addresses the most important challenges that businesses face today, providing new levels of IT and organizational agility to accelerate growth even amidst extraordinary competition. The software is used by leading global financial services and transportation firms as well as communications service providers and other companies around the world.

More information about Kindiger’s presentation is available on the Gartner website at http://agendabuilder.gartner.com/STR29/webpages/SessionDetail.aspx?EventSessionId=900.

About gen-E
gen-E is an IT process automation (ITPA) software company that places human ingenuity at the forefront of workplace activity. The company’s award-winning Resolve™ software breaks down traditional organizational and process constraints through an innovative approach to automation. Powered by actionable and dynamic knowledge management capabilities, Resolve allows organizations to realize cost savings of as much as 200 percent within months of deployment. For more information, please visit http://www.gen-e.com.


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