Plymouth Meeting, PA (PRWEB) June 17, 2013
Home Finance of America, Inc., a national internet based mortgage banker, has maintained the Better Business Bureau’s highest rating of A+ rating for over two years. The Better Business Bureau continues to be among the leading sources for consumers to evaluate the trustworthiness and integrity of a business or organization prior to engaging in commerce with them. An A+ is the highest rating that the BBB currently offers to its members and the most difficult rating for a company to obtain through the BBB. To hold an A+ rating with the Better Business Bureau a company is carefully graded by the BBB on 16 factors ranging from complaint volume, dispute resolution, to advertising reviews and customer reviews. Home Finance of America’s A+ rating with the BBB in today’s demanding mortgage industry is a testament to the company’s commitment to offer honest, dependable, and most of all, personalized service to their many clients.
For quality control purposes, Home Finance of America’s customers complete a survey settlement survey regarding their experience. This survey is carefully reviewed by management to ensure the highest level of customer service. Over 95% of customers indicated HFA and their loan officer was excellent on these surveys. A link to hundreds of comments from real customers on these surveys can be found here.
All calls to Home Finance of America immediately receive live assistance during business hours, no recordings. All of Home Finance of America’s loan officers are fully licensed and educated in state lending laws through the Nationwide Mortgage Licensing System (NMLS). The NMLS is the highest and most strict level of company and individual licensure and requires the company’s and the loan officer’s full compliance and accountability with all state and federal laws and guidelines.
Whether refinancing or purchasing a new home; selecting the right mortgage and the right mortgage company is a decision a homeowner will have to live with for a long time. Trying a mortgage lender without an excellent track record is a mistake that can turn costly. HFA’s reputation, low mortgage rates, and A+ rating with the BBB meet criteria that must be considered when selecting a mortgage company.
About Home Finance of America:
Home Finance of America is a direct lender and will lock-in low rates for borrowers any time they wish to apply. Mortgage applications are taken by phone. Licensed loan officers are available seven days a week by calling 1-800-358-5626.
Home Finance of America is headquartered just outside of Philadelphia, PA. The company has specialized in originating low rate residential mortgage loans to qualified borrowers since 1993. They are a national leader in internet mortgage banking.
Visit Home Finance of America’s website at https://www.HFAmerica.com.