Englewood, CO (PRWEB) May 02, 2013
Statêra, a leading provider of technology solutions that drive business transformation, announces additional details on aggregation services within the new Cloud Service Brokerage practice. Statêra’s service offerings include cloud service provider selection, ecosystem selection, unified vendor management and user support.
Cloud Service Provider Selection: Leveraging a proprietary Solution Selection methodology and experience in the cloud service marketplace, Statêra helps client refine their unique requirements and advises clients on selecting the right cloud partner. Statêra’s deep experience in the technology marketplace and network of relationships with most popular cloud service providers can accelerate the process of choosing the right vendor and reduce the risk associated with a poorly informed decision.
Applications Store / Ecosystem Selection: One key to unlocking the value of cloud investments is to take advantage of the provider’s applications store and technology ecosystem. However, navigating the often hundreds of providers for a given functional need can be daunting. Building upon a proprietary Solution Selection methodology and network of relationships in the cloud service marketplace, Statêra helps clients select components that best meet their functional needs. Statêra can identify stable, proven service providers with a positive reputation and successful business model, reducing the risk that clients are forced to change vendors in the future.
Unified Vendor Management: Statêra offers aggregated billing, invoicing, and contract management for multiple cloud service providers. Outsourcing the operations and administration of multiple cloud services allows Statêra’s clients to focus on their core business. For some cloud service providers, Statêra can help clients to negotiate more favorable pricing.
User Support and Federated Service Desk: Incident and problem resolution in complex multi-cloud environments can be time consuming and increasingly frustrating for application administrators and end users alike. As businesses are counting on cloud-based applications for more critical business processes, a disconnected level of service is unacceptable and costly. Statêra offers managed service desk solutions comprising resources and tools to decrease resolution times, increase user satisfaction, monitor service level agreements (SLAs), and optimize governance. Statêra’s IT support services use flexible staffing and near-shore and off-shore delivery centers. Statêra will hire and manage all IT staffing for clients, scaling it up and down with a client’s business needs.
“We are excited to launch full cloud service brokerage to our clients, and provide integration, aggregation, customization and management of cloud services on their behalf,” said Mathew Shuster, VP of Technology and practice lead for cloud service brokerage, Statêra.
“Our clients have asked us to not only move their business processes to the cloud, but for us to manage these processes for them,” remarked Brad Weydert, President, Statêra. “We are pleased to offer new outsourcing options to select, manage, upgrade and monitor cloud-based services for our clients, so they can remain focused on their core businesses,” Brad concluded.
Statêra is a leading IT services provider that helps companies to optimize performance by mapping strategic goals and objectives to IT initiatives. With over a decade of experience, Statêra leverages best practices and uses today’s top technology solutions to provide powerful insight into your enterprise, solve your mission-critical problems, drive return on investment and transform your business. We are experts in moving our clients to the Cloud, CRM, web and mobile platforms, and collaboration software, as well as custom software applications development. Our IT services, IT project management, strategy consulting and managed cloud services brokerage balance people, processes and technology to get your technology needs met on time and on budget. Headquartered outside of Denver, Colorado, Statêra has local offices in Dallas, Texas; Phoenix, Arizona; Salt Lake City, Utah; and Seattle, Washington, near and off shore delivery centers, and clients worldwide. Call us at 1.866.697.0266 or visit http://www.Statêra.com.