Pompano, Florida (PRWEB) September 8, 2009
Promero, a member of the Oracle Partner Network, announced today that it will make a free offer of its proprietary Salesforce CTI Adapter for any customer utilizing the company's OnDemand call center software as a service. The limited time offer is valid through November 15, 2009.
"Salesforce customers can rapidly integrate their SFDC service to Promero's hosted solution of Oracle Contact Center Anywhere's [CCA] award winning virtual call center solution, " stated Gregg Troyanowski, president of Promero. "CCA is a premier multi channel solution that provides enhanced telephony features for sales and customer service environments.' Promero, the first company to offer the free CTI adapter for SFDC, hosts the Contact Center Anywhere solution in its state of the art datacenter. The OnDemand Call Center solution is provided as a software as a service or on premise solution. Promero also provides professional services to integrate the proprietary CTI adapter for existing CCA software license owners.
With the CTI Adapter integrated with Promero's OnDemand Call Center solution, Salesforce users will benefit with its full feature functionality:
Salesforce Web-based CRM is an easy to use solution for sales, service, marketing, and call center operations that streamlines customer relationship management and boosts customer satisfaction.
Salesforce.com has received considerable recognition in the industry, including:
Contact Center Anywhere has won 49 industry awards from such sources as Frost & Sullivan, Call Center Magazine, Internet Telephony Magazine, Customer Interaction Solutions Magazine, Communications Convergence Magazine, ICCM, TMC Labs, and others.
Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit website at http://www.oracle.com. Oracle Partner Network is a global business network of 16000 companies who deliver innovative software solutions based on Oracle software. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle's position as the world's largest enterprise software company. Visit http://www.oraclepartnernetwork.oracle.com
Salesforce.com is the enterprise cloud computing company. The company's portfolio of SaaS applications, including its award-winning CRM, available at http://www.salesforce.com/products/, has revolutionized the ways that customers manage and share business information over the Internet. As of August 31, 2009, salesforce.com manages customer information for approximately 63,200 customers. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com or call 1-800-NO-SOFTWARE.
About Promero, Inc
Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Verint Channel Partner and Authorizes Reseller for Impact 360 Work Force Optimization, Cognos Channel Partner for Business Intelligence, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services. Visit Promero's website at http://www.promero.com. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.