Dallas, Texas (PRWEB) December 19, 2012
Credit Unions are struggling to find better ways to engage their members with outdated Banking and mobile software. EPL selected Alkami Technology to introduce their credit union customers to a better way to engage their members online. The first two credit unions have upgraded to the integrated online banking, mobile banking and personal financial management (PFM) software and are already live on the Online Relationship Builder(ORB) platform. EPL will offer ORB to its entire customer base of over 100 credit unions with nearly 1,000,000 members and anticipates completing the rollout over the next two years.
Today, Credit Union members are choosing to interact digitally more and more. It is fast becoming the primary service delivery channel for their members. Ensuring a seamless & engaging solution for retail, business, family, PFM, mobile banking and bill pay experience is the goal of Alkami’s ORB Internet banking software platform for credit unions. Alkami’s ORB solution provides the engaging User Experience design built for web, mobile and tablet devices. Benefits include integrated content management, scalable architecture and a strong PFM vision with tight third party product integration. Now organizations, like EPL, will enable their credit unions to enhance their digital delivery channel with a superior Internet banking experience. The ORB Platform interacts like many of the most popular ecommerce sites that digital consumers have grown to expect.
“After more than 3 years of work, we are excited to see the solution for the future of online and mobile banking come to life,” says Alkami President, Stephen Bohanon “It is our goal to provide a platform credit unions can rely on - one that can help credit unions build life-time members because they are providing an experience and value not found at other banking institutions.”
The ORB platform is architected to be the solution to the disparate systems that credit unions patch together and manage in order to serve their members through the digital channel. Today’s consumer expects a singular, familiar experience regardless of whether they pick up a mobile device or sit down at a computer, whether they want to check a balance or pay a bill, whether they are managing their personal finances or their business. The ORB Platform is built on the principles of integration, customization and adaptation.
As a group committed to bringing its credit unions modern technology and improved efficiencies, the decision was simple for EPL. “Alkami has been a true partner. They have effective project management, superior architecture and a vision for the future of digital banking. They really understand what it takes to support both the members and credit unions in this industry. The design intent of the ORB platform and user experience separates us in this congested financial services market. This will give our credit unions a competitive edge in their markets.“ said Wayne Benson, EPL Chief Executive Officer.
Alkami Technology delivers integrated online and mobile banking solutions that are both agile and elegant. Alkami’s ORB Platform represents a quantum leap forward in the level of integration, control and customization given to financial institutions to manage their digital delivery channel. With its modern and customizable interface, extensible feature set and intelligent content delivery system, the ORB platform provides the ultimate solution for credit unions to serve the needs of their members today and for years to come. For more information on Alkami, please call 877-7-ALKAMI or visit us online at Alkami.com.
EPL has served the technology needs of credit unions exclusively for thirty-five years. A credit union owned core system provider and more, EPL delivers solutions credit unions need to differentiate in an increasingly competitive market. EPL’s totally open strategy includes solutions for lending, mobile services, shared branching, collections, document imaging, instant issue and more; and we specialize in cloud-based delivery of software services. More than a core provider, EPL provides hardware, software, training, installation, and outstanding customer support. EPL serves hundreds of credit unions nationwide. Headquartered in Birmingham, AL, EPL can be found online at http://www.eplinc.com.