San Diego, CA (PRWEB) June 18, 2013
CourtRecords.us.org is launching a month-long internal review to ensure that they are doing everything they can to help their customers, the company said yesterday.
“We don't want to rest on our past achievements,” a spokesman for CourtRecords.us.org said. “We know that for any company to grow, they need to review themselves from time to time to make sure they are meeting the highest standards of customer service and product offerings.”
During the review, CourtRecords.us.org will reach out to customers to ask them about their experiences with their products and customer service, he said.
“We don't know exactly how people feel about the products offered by CourtRecords.us.org,” he said. “They may want something different. There may be records they want to review that we have not even thought about. They may want something more from our customer service team. We just don't know.”
CourtRecords.us.org will also bring in an outside firm to review their management structure, he said.
“Management is where problems often start,” he said. “We can't think that we are any different at CourtRecords.us.org. But management cannot police itself, so we need a pair of outside eyes.”
The review should take about a month, he said, and the company will release their results when available.
“CourtRecords.us.org has always been a transparent organization,” he said. “Our review will be transparent as well.”
CourtRecords.us.org is an online source for public records that specializes in delivering the most comprehensive background reports in North America. Generating hundreds of customers daily, CourtRecords.us.org prides itself on providing the highest degree of customer service and report accuracy. Visit CourtRecords.us.org today to chat with a live representative, call 1-877-851-6118, or email Manager(at)CourtRecords(dot)us(dot)org with any questions or concerns.