DMV.us.org Reports Large Spike in Customers Who Have Become Victims of Identity Theft

Training customer service staff to explain to customers how to get incorrect information removed.

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We've always had customers come to us once they've found out they were a victim of identity theft. But the number of calls we've received over the last two months has been much higher than usual.

San Diego, CA (PRWEB) June 18, 2013

DMV.us.org says that an increasing number of their customers are coming to them for advice on how to get information removed from their public records after becoming a victim of identity theft, according to a company report yesterday.

“We've always had customers come to us once they've found out they were a victim of identity theft,” a DMV.us.org spokesman said. “But the number of calls we've received over the last two months has been much higher than usual. So we are asking people to be more vigilant than ever before when it comes to their private information.”

What often happens, the company said, is that an identity thief gets someone's personal information and then uses it to get a driver's license in their name in another state. Then when they get pulled over for a traffic offense, they use that license instead of their own.

“Then, when they never pay the fine, a bench warrant is issued in our customer's name,” the DMV.us.org spokesman said. “They don't know about it until they use our service to look up their driving record. That's when they come to us for help.”

DMV.us.org said they have trained their customer service staff so that they can give advice to customers about what to do when they find out they have become a victim.

“It's not enough for DMV.us.org to simply let people find out they were targeted,” he said. “We need to be proactive and help them undo the damage.”

Shredding all personal email and only doing banking over the phone are great ways to avoid identity theft, he said.

“Don't leave your mail in the trashcan, and don't respond to emails that claim to be from your bank,” he said.

About DMV.us.org:

DMV.us.org driving records search provides instant information that details a person's driving history of violations, suspension and more. With thousands of satisfied customers, DMV.us.org is a trusted source for driving record reports. Visit DMV.us.org to chat with a live representative, call 1-855-482-6235 or email Manager(at)Dmv(dot)us(dot)org with any questions or concerns.

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