Steve Smith, Executive Director at Identigene, commented, “We are doing everything we can to minimize wait time. We hope providing paternity answers in 24 hours means less anxiety for Identigene customers.”
Salt Lake City, Utah (PRWEB) October 08, 2012
When you need answers to potentially life-changing questions, the ticking of the clock seems especially loud. Identigene, maker of the only DNA paternity test available in retail stores, now offers customers the option of 1-day rush processing. The kit can be purchased at nearly 25,000 chain drug stores and supercenters across the country. The cost for 1-day rush processing is $99.
How does 1-day DNA paternity testing work? Customers purchase an Identigene DNA paternity test kit from a local drugstore or supercenter in the family planning or home diagnostics aisle. Then, customers call Identigene to make payment over the telephone. The payment includes $129 laboratory fee plus $99 for 1-day rush processing. A client support representative will immediately assign a case number and the customer will create a confidential username and password for securely accessing results online. Test participants provide a DNA specimen using a Buccal swab (cheek swab). Identigene recommends collecting a DNA specimen from the alleged father, child and mother. Swabs and paperwork should then be shipped to the Identigene laboratory via express overnight courier. Customers are encouraged to call Identigene with the tracking number so the laboratory is aware of the shipment’s expected arrival. It must arrive by 10:30 a.m. the next business day.
Until September 1, Identigene customers received results in two business days. The new rush option reduces wait time by half. Steve Smith, Executive Director at Identigene, commented, “We are doing everything we can to minimize wait time. We hope providing paternity answers in 24 hours means less anxiety for Identigene customers.”
Identigene’s AABB-accredited laboratory is ready for rush processing. Laboratory director, Donna J. Housley, Ph.D. added, “Our team of molecular biologists and technicians use state-of-the art equipment and innovative work processes. Identigene really goes the extra mile to deliver the fastest, most accurate paternity testing results.”
About the Company
Identigene is a global leader in DNA paternity testing, providing both personal and legal paternity tests, as well as grandparent, sibling and other relationship tests. Identigene is the only paternity test kit available on the retail shelf, and can be purchased in nearly 25,000 drugstores and supercenters nationwide. Identigene is one of the most highly accredited laboratories in the world and the oldest fully-accredited laboratory in the world.
Identigene is a privately-held, wholly-owned subsidiary of Sorenson Genomics. Sorenson is a world leader in human genomics, forensics DNA testing, population genetics and DNA research.
Visit http://www.DNAtesting.com for industry-leading resources including how-to videos, a store locator, product reviews and a blog dedicated to current issues in DNA and paternity testing. Connect with Identigene on Facebook at http://www.facebook.com/identigene or follow the company on Twitter at @Identigene.