Although the staff should know that you will be using the physical therapy software to track productivity, they should not feel that they are being monitored and threatened with punishment.
Denville, NJ (PRWEB) January 17, 2013
With newly developed and improved type of software called electronic medical records, or EMR, physical therapy offices all around the world are becoming more and more efficient in the work place and part of the credit for that success goes to the simple act of time stamping.
Although time stamping is not a new concept in the digital world, it does seem to have just been implemented into the world of physical therapy software. Nitin Chhoda, a licensed physical therapist and private practice marketing expert, says, “Some physical therapy software and practice managers focus on what they can quantify; because it is possible to find out how many patients a physical therapist sees in a day, you can measure how productive they have been based on the number of hours they have worked. But to gather the information takes time and energy, and most therapists would prefer to spend that time doing anything else.”
Chhoda continues to say that time stamping can be used as a tracking tool as well for both employees and patients. The software can easily take this part of the program to analyze productivity at certain periods throughout the day or specific days throughout the week, which most likely would result in a more efficient work environment for employees and clients.
Chhoda adds, “Although the staff should know that you will be using the physical therapy software to track productivity, they should not feel that they are being monitored and threatened with punishment. Let everyone know that you don’t expect them to do their jobs differently right away. In fact, physical therapy software and practice management should be able to communicate to staff members that the purpose of reporting and productivity management is to improve the productivity of the entire practice.”
By letting the staff knows that this is simply to use as a tool to improve business and not critique their performance can make a massive difference in attitude towards this new software. It can be frustrating and difficult to learn new software or even become accustomed to it. Telling staff that this is for efficiency purposes and not scrutinizing purposes will encourage the new program and not discourage staff from learning the new software.
Chhoda’s office can be reached by phone at 201-535-4475. For more information, visit the website at http://www.emrnews.com.
ABOUT NITIN CHHODA
Nitin Chhoda PT, DPT is a licensed physical therapist, a certified strength and conditioning specialist and an entrepreneur. He is the author of "Physical Therapy Marketing For The New Economy" and “Marketing for Physical Therapy Clinics” and is a prolific speaker, writer and creator of products and systems to streamline medical billing and coding, electronic medical records, health care practice management and marketing to increase referrals. He has been featured in numerous industry magazines, major radio and broadcast media, and is the founder of Referral Ignition training systems and the annual Private Practice Summit. Chhoda speaks extensively throughout the U.S., Canada and Asia. He is also the creator of the Therapy Newsletter and Clinical Contact, both web-based services to help private practices improve communication with patients, delivery better quality of care and boost patient retention