[Customers] want to be able to contact us via social media. So, we have to find a way to make that happen...
Los Angeles, CA (PRWEB) June 21, 2013
PropertySearch.us.org is building a massive social media footprint in order to better connect with customers, the company announced yesterday.
“Social media is the way of the future,” a PropertySearch.us.org spokesman said. “If you want to be taken seriously as a company today, you need to have a large social media presence to connect with people.”
PropertySearch.us.org is creating ways to reach out to people via Facebook, Linkedin, YouTube, Twitter and their blog, PropertySearchBlog.us.org, he said.
“People don't want to have to call us with a question or concern,” he said. “They want to be able to contact us via social media. So, we have to find a way to make that happen.”
The sites will update PropertySearch.us.org customers on what is going on with the company, industry trends, and ways to avoid common real estate scams, he said.
“We will use social media not only to connect with our customers, but also to educate them so they can make better decisions in the real estate market,” he said. “This is about informing our customers as well as about forming a new communication medium with them.”
The social media sites will not affect the other customer service aspects of PropertySearch.us.org, he said.
“People will still be able to contact our call center if they want or need to,” he said. “This is about building more contact points, not less.”
PropertySearch.us.org is the best resource for searching home and property records in North America. With one of the most extensive databases, the company's number one commitment is to help real estate consumers find the reports they are seeking. Visit PropertySearch.us.org to chat with a live representative, call 1-866-546-3949, or email Manager(at)PropertySearch(dot)us(dot)org with any questions or concerns.