As VoIP becomes the center of the US telecom system, regulatory measures will ensure that the VoIP industry grows in a healthy way, and that customers continue to receive the same low cost service that they have grown accustomed to.
(PRWEB) April 11, 2013
There is a lot in the news lately about changing telecom laws. This kind of news may have some people feeling uncertain about the future of their telecom service, while many others may have some concerns about what proposed laws and regulations mean for them, exactly.
The central issue in question is the status of VoIP (Voice over Internet Protocol) as a telecom service. Some hold that VoIP should definitely be classified as a telecom service, while other insist that VoIP is so different from other telecom technologies that it would be unfair to regulate it like a traditional telecom, so instead it should be unregulated, or regulated as an information service (like the Internet).
As news like this can leave some people feeling uneasy or uncertain, VoIPReview.org has announced the main reasons that VoIP customers should not worry about changing regulations.
1.) Regulatory measures will prevent monopolies from forming
One of the regulatory measures proposed by the FCC would help protect small VoIP providers from larger companies like Verizon and AT&T forming monopolies on VoIP service. VoIP writer Rachel Greenberg at VoIP Review says that this will also protect consumers from unfair pricing policies or service restrictions.
2.) Regulations would ensure fair and equal treatment of all customers
All telecom providers in the US are required by law to guarantee service free of prejudice or hateful treatment of any customer, and all pledge to avoid discriminatory treatment. While such practices are standard among most US companies, regulatory measures will guarantee legal consequence for any provider that violates these terms.
3.) 911 regulations guarantee customer access to emergency services
There is a common myth that VoIP does not have good 911 service. Most VoIP providers offer exceptional emergency support (usually called E911, or Enhanced 911). E911 is just a little different from 911 service with a traditional provider.
The main difference is that a call made with E911 can not be traced to a physical location because your phone number depends on your IP address, not on your physical landline with a concrete location. This means that customers need to register their VoIP number with their address so emergency operators will be able to trace calls from their numbers.
Regulations on emergency services guarantee that VoIP customers have the same access to emergency responders as analog customers.
VoIP is here to stay and many people love Internet phone service for its low prices and high quality service. Within the coming years, analysts predict that the analog telephone network will be largely shut down and replaced with VoIP and cellular systems. As VoIP becomes the center of the US telecom system, regulatory measures will ensure that the VoIP industry grows in a healthy way, and that customers continue to receive the same low cost service that they have grown accustomed to.