As a software development service provider, we have always understood customer satisfaction as the most influential factor in our growth and in our revenue.
(PRWEB) January 02, 2013
Anahata Technologies director Pablo Rodriguez recently announced company's strategic goal for 2013:
As a software development service provider, we have always understood customer satisfaction as the most influential factor in our growth and in our revenue. We have always been a customer centric company but we want to make Customer Focus the core of our solution delivery approach for 2013.
We are planning for our engineers to spend more time on site to get a better understanding of our customers requirements and we are planning to use a short cycle iterative development approach were our customers will be able to test our solutions as they are being developed.
We have recently prepared continuous integration (CI) practices and infrastructure to allow our customers to launch our software solutions from a test environment and monitor the application development. Additionally, we have set up an on-line issue and task tracking system that will allow our customers to log any requests for enhancements (RFEs), any defects or requests certain tasks to be executed as the applications are being developed. .
About the company
Anahata Technologies is a software development company in Perth. The company offers custom developed software packages for the enterprise and for small and medium businesses. With the highest skilled software engineers, Anahata Technologies provides solutions delivered through a variety of - web, mobile devices, and client applications to your business.
Ranging from small websites to large web application development solutions, Anahata Technologies provides business solutions that integrate smoothly with your existing systems and infrastructure. Anahata Technologies offers services in Business Process Improvement that includes Bar Code Labelling and Tracking, Real Time Monitoring, Real Time Reporting, Device Integration and Account Integration.
It also offers E-Commerce Solutions for B2C Online Transactions, Web Design for small and large web applications and Search Engine Optimization Services to increase exposure to leading search engines. Anahata Technologies believe to work closely with its customers to meet the end user requirements in a cost effective manner.
As well as designing database applications, Anahata Technologies identifies areas of business where tasks can be performed efficiently. It provides business with reporting tools that help foretell new commercial opportunities or decaying trends.
Aiming to stablish itself as customer centric application development company, Anahata engineers work on customers’ site analyzing their current business processes, gathering requirements and collaborating on business process improvements. Once the system is design and the build phase begins, regular meetings are held at the customers’ premises for additional feedback. On site training and a contractual warranty and support period are some of the additional services though which Anahata seeks complete customer satisfaction.