The increased instances of missed appointments raise operating costs for many businesses, and neglected health care appointments could disrupt continuity of care
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(PRWEB) March 04, 2013
The Voice2Phone Appointment Reminder system and auto dialer software make it possible for physicians, health care professionals and other service providers to remind their clients about upcoming appointments. These advanced software solutions work with personal computers, Internet connections, VoIP technology and client databases to call thousands of clients, import lists from Excel spreadsheets and other programs, confirm appointments and create lists of confirmed meetings. Calling to confirm appointments wastes valuable time and resources, but failing to remind people about their scheduled obligations could generate even greater expenses.
Physicians, beauty salons, photography studios, day spas, clinics and the personal-service industry benefit by calling their clients with friendly reminders of scheduled appointments, upcoming promotions, special messages and other important announcements. The Voice2Phone Automatic Dialer and patient reminder systems help to enhance productivity, strengthen reputations among clients and make sure that people get the care that they need. The system not only works for medical offices and salons but also confirms educational classes, catering jobs, religious meetings, seminars, workshops and many other types of regularly scheduled meetings and appointments.
Health Care Costs of Missed Appointments
Missed medical appointments cause wasted hours for staffs of busy health care facilities, generate rescheduling logistical problems and force other patients to delay their appointments for emergency care. Administrators struggle to predict volume of scheduled procedures and appointments, and they often need to overbook patients to avoid wasted time for highly paid medical staff members. Overbooking leads to slower service, performance stress for health care professionals and customer dissatisfaction.
In fact, patients miss up to 12 percent of their medical appointments, and health care offices that miss only one or two appointments each day could lose up to $180,000 in annual revenue. Professionals who treat patients from lower socioeconomic groups have even higher no-show rates between 19 and 52 percent. The problems have become so common that even Medicare now reimburses medical practitioners if they charge no-show fees to both Medicare and self-pay patients. Friendly reminders have proven effective in reducing missed appointments, improving immunization rates and increasing scheduled treatments at public health clinics.
How the Systems Work
The intuitive Vocie2Phone auto dialer systems work with Windows-based calendar interfaces for scheduling and confirming appointments. These systems use VoIP or PBX technology to automate dialing and send customized messages to different client lists. Advanced auto dialer software delivers different messages for live responders and answering machines. Patient reminder calls allow people to confirm their appointments by pressing "one" on their dial pads or pressing "two" to cancel their appointments. Confirmed appointments create service openings for maximum scheduling efficiency. The benefits of reminder calls include the following advantages:
1. The automatic dialing software offers multiple languages and different messages for key client groups.
2. Office staff can focus on more important duties instead of making repetitive calls when they use automatic dialer technology.
3. The systems make phone calls and send text messages and emails with optional add-on applications.
4. Offices save time and labor costs, improve their information-sharing abilities with affiliates and enjoy drag-and-drop rescheduling convenience.
Companies that schedule appointments can improve their efficiency, increase customer satisfaction, optimize their time and reduce the need for labor by sending automatic reminders. Other benefits for businesses of using automatic dialer software include promoting new products and special events and advertising dynamic services to targeted client or prospect lists.
Companies can find out more about these systems and receive free trials of the auto dialing system by clicking on the following links: