Customer feedback reports show that the surge seems tied to the upcoming Valentine's Day celebrations.
Portland, OR (PRWEB) February 13, 2013
BackgroundFee saw their highest 10-day sales record at the start of February, company officials said yesterday.
“The increase is dramatic,” said company spokesman Josh Fraser. “At first we thought it was just a one- or two-day anomaly. But as the weekend went on we realized that it was a trend, so we've put most of our staff on overtime to make sure we can handle the extra load.”
Fraser said that customer feedback reports show that the surge seems tied to the upcoming Valentine's Day celebrations.
“Nobody wants to be completely single on Valentine's Day,” Fraser said. “So, it seems like people are hitting online dating sites hard. But, when they meet someone they want to be careful, so they are running background checks on potential Valentines.”
During a normal sales period, most of their business comes from people doing background checks on others, Fraser said, so an increase in romantic background checks has a huge impact on their customer service center.
“The questions people want answered about a potential date are considerably different than the answers they want about a potential new friend or neighbor,” Fraser said. “So, people are calling in with different sorts of questions when they read the reports.”
As an example, Fraser said, individuals might be put off by a series of speeding tickets, while that is less important for people who are trying to find out if a date is trustworthy.
“They mostly want to make sure he or she is who they say they are and that they are not married or don't have a string of divorces under their belt,” Fraser said. “It's interesting for our customer service representatives to deal with these new types of questions.”
BackgroundFee.com was established to serve the needs of consumers looking for a fast, safe and convenient way to purchase vehicle history, driving records, warrant check or public records checks. The company is a trusted vehicle history, driving records, warrant check or public records source, processing thousands of online searches and earning a reputation as a leader in the industry.