Columbus, OH (PRWEB) March 07, 2013
BackgroundFee.com reports that over 50 percent of their clients contact them on social media to get help from customer support. The public records website is readily available via all of their social profiles to aid customers.
Currently, BackgroundFee maintains presences on Facebook, Twitter, Google Plus, and LinkedIn (just to name a few). They have customer service agents monitoring the profiles 24/7 to answer any questions consumers may have.
On Twitter, customers are welcome to tweet @BackgroundFee with any tips they need on looking up public records. Or if a customer needs help with login information, a private "direct message" can be sent back with the correct info if an account holder can be verified.
BackgroundFee on Google Plus shares blog information, like the latest news on the public records and background check industry. Customers are invited to share their thoughts on the blog posts shared and comment with any new topics they'd be interested in reading about.
LinkedIn is very similar to their Google Plus profile in that the company shares news. But here, they share the latest updates on the business itself like website status, report changes, etc.
BackgroundFee.com prides itself on being available on multiple platforms to make customer service contact easy for their clients. Customers can also call 1-877-843-1192 if they'd like to speak with a live representative.
BackgroundFee.com was created to serve the needs of consumers looking for a fast, safe and convenient way to purchase vehicle history, driving records, warrant check or public records checks. The company is a trusted vehicle history, driving records, warrant check or public records source, processing thousands of online searches and earning a reputation as a leader in the industry.