Cambridge, MA (PRWEB) February 10, 2013
Managers working in manufacturing or services such as healthcare, must deal with problems everyday. But despite their best efforts, the same problems keep coming back. Rather than moving toward a state of continuous improvement, they are stuck in firefighting mode.
There is a better way, according to the nonprofit Lean Enterprises Institute (LEI), which will present the 60-minute free webinar “Getting to Everyday Improvement:How to Connect the Science and Culture of Problem Solving” on February 14, 2013, at 2pm (Eastern) .
LEI faculty members Judy Worth and Beau Keyte will show managers a proven method for solving the root causes of problems. The method emphasizes two key concepts that connect the science and culture of problem solving:
Worth and Keyte will explain:
The methodology and its application in healthcare is described in detail in the just-published Perfecting Patient Journeys from LEI, which shows readers how to select a problem in a specific value stream, define a project scope for a problem-solving effort, and create a shared understanding of what’s occurring in the value stream.
The webinar will share results from applications in manufacturing, healthcare, and other service industries.
This session is designed to engage people at all levels of lean experience in any company that wants to better understand how to create an organization of problem solvers.