Lean Management Webinar on How to Connect the Science and Culture of Problem Solving

The nonprofit Lean Enterprise Institute will present the free webinar plus Q&A February 14, 2013, from 2 to 3p.m. (Eastern)

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Value-stream mapping icons are available for download at lean.org

Value-stream mapping is a key problem solving tool.

This session is designed to engage people at all levels of lean experience in any company that wants to better understand how to create an organization of problem solvers.

Cambridge, MA (PRWEB) February 10, 2013

Managers working in manufacturing or services such as healthcare, must deal with problems everyday. But despite their best efforts, the same problems keep coming back. Rather than moving toward a state of continuous improvement, they are stuck in firefighting mode.

There is a better way, according to the nonprofit Lean Enterprises Institute (LEI), which will present the 60-minute free webinar “Getting to Everyday Improvement:How to Connect the Science and Culture of Problem Solving” on February 14, 2013, at 2pm (Eastern) .

LEI faculty members Judy Worth and Beau Keyte will show managers a proven method for solving the root causes of problems. The method emphasizes two key concepts that connect the science and culture of problem solving:

  • How to design and run small reversible experiments that avoid the pitfalls of many traditional kaizen activities
  • How to foster the “socialization” of problems to get stakeholders personally vested in solving problems and working together

Worth and Keyte will explain:

  • The benefits of integrating small, reversible experiments, compared to traditional kaizen activities
  • The social conflicts to avoid in lean transformations
  • The benefits and aspects of "socialization" in problem solving
  • The steps to consider in socialization and rapid experiments

The methodology and its application in healthcare is described in detail in the just-published Perfecting Patient Journeys from LEI, which shows readers how to select a problem in a specific value stream, define a project scope for a problem-solving effort, and create a shared understanding of what’s occurring in the value stream.

The webinar will share results from applications in manufacturing, healthcare, and other service industries.

This session is designed to engage people at all levels of lean experience in any company that wants to better understand how to create an organization of problem solvers.

Next Steps:

  • Register for the webinar
  • Download excerpts and templates from Perfecting Patient Journeys, the guide for healthcare leaders who want to implement lean thinking without huge training budgets or teams of consultants. (By Judy Worth, Tom Shuker, Beau Keyte, Karl Ohaus, Jim Luckman, David Verble, Kirk Paluska, and Todd Nickel)
  • Take a deeper dive into this breakthrough methodology for value-stream improvement at the full-day workshop "From Fire Fighting to Continuous Improvement: Sharpening PDCA Problem-Solving Skills at the Lean Transformation Summit, March 13-14, Orlando.