The BBB’s Standards for Trust closely align with Rapids Wholesale’s pledge to put the customer first and to always treat them with honesty and fairness.
Marion, Iowa (PRWEB) February 27, 2013
The Better Business Bureau (BBB) recently welcomed and congratulated Rapids Wholesale Equipment Company, a leading food service and bar equipment and supplies company, for becoming an accredited business affiliated with the BBB.
The Bureau awarded Rapids Wholesale an A+ rating (A+ (highest) to F scale) for meeting the BBB’s accreditation standards. This rating is based on 16 factors that range from the type of business to the record of customer complaints to background information on the company to any advertising issues. The BBB noted that the following factors raised Rapids Wholesale’s rating:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
This exclusive distinction and rating is given only after thorough review of the company. Indeed, the Better Business Bureau opened its file on Rapids Wholesale in 2004.
The BBB organization is one of the most recognized and respected entities America, in no small part due to its “core values of excellence, integrity, teamwork and respect” and its mission “to promote and foster the highest ethical relationships between businesses and the public.”
In fact, the BBB’s mission is to be a leader in advancing marketplace trust between buyers and sellers. The Bureau sees “trust” as a function of integrity and performance. It elaborates, “Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.”
Rapids Wholesale is happy to benefit from this respected accreditation as well as BBB’s efforts to remain a leader in fostering mutually beneficial relationships between consumers and businesses. The BBB functions as an unbiased resource to help the public select a company with which to do business.
As part of this accreditation, Rapids Wholesale will also benefit from the BBB’s conciliation, mediation and arbitration programs as an alternative to the costly litigation, if ever needed.
Joe Schmitt, president of Rapids Wholesale Equipment Company, says, “We are delighted to join the fold of companies honored with Better Business Bureau accreditation and are happy our commitment to the customer year after year has resulted in an A+ rating. The BBB’s Standards for Trust closely align with Rapids Wholesale’s pledge to put the customer first and to always treat them with honesty and fairness.”
About Rapids Wholesale Equipment Company
Since 1936 Rapids Wholesale Equipment has been a leading supplier of restaurant, bar, and catering supplies and equipment. Rapids features top brands such as: True, Beverage Air, Libbey, Frymaster/Dean, Hobart and many more. Rapids Wholesale offers the best commercial kitchen equipment in the foodservice industry at competitive prices. At RapidsWholesale.com, one can find everything from long draw beer systems to bottle coolers. The company also offers kitchen layout and design services in addition to equipment procurement and managed installations. From plates, knives and forks to the tables they rest on, Rapids’ warehouse is ready to ship at a moment’s notice. Delivery is fast and its prices are fair.