(PRWEB) March 09, 2013
A few days ago, the US army announced it would soon be adopting Voice over Internet Protocol (VoIP) as its primary phone service. VoIP refers to the technology that uses the Internet to transmit voice data.
According to Telappliant, the army signed a $14.4 million contract for an unnamed technology firm to deploy their VoIP service. The large investment means that the army will have a high-quality VoIP service with extremely secure protocols for private military operation.
However, many of the security protocols the army will be using are already in place with most residential and business VoIP providers. VoIP is as secure, if not more secure, than traditional phone service. To that point, VoIP Review has revealed four cool ways VoIP providers have made innovative strides in secure protocol technologies, and how those technologies benefit customers against hackers and other security threats.
1. What is the first line of defense with VoIP?
Because VoIP is an IP service (that is, it uses the Internet), a provider should protect the Internet connection first and foremost. Providers do so using a firewall. A firewall protects an Internet connection by analyzing incoming data, and then determining whether it should be allowed to pass through or not. That way, any attempts by hackers to tap into the VoIP service are usually stopped by the firewall.
2. How can VoIP protect sensitive information?
VoIP providers will encrypt a subscriber’s voice data to protect from hackers listening in on calls. So even if a hacker gains access to a subscriber’s VoIP service, they will be unable to decipher anything. This is great for organizations like the army that deal in very sensitive information. But it can be equally as comforting for business and residential VoIP subscribers, who don’t want to think about anyone listening in on their conversations.
3. What prevents hackers from exploiting a subscriber’s VoIP service?
Most VoIP providers have 24/7 monitoring services, which will look for anything out of the ordinary with a subscriber’s VoIP usage. Furthermore, the provider will monitor a subscriber’s current usage and compare it with historical data. So, if a provider notices that a month’s worth of calls took place over the course of one day, they will know look into the discrepancy. That way, they can determine if the VoIP service is hacked well before any outlandish charges appear.
4. What features allow subscribers to protect their VoIP service?
Many providers let subscribers program passwords into their IP phones. Like a password on a computer, a password on an IP phone protects unauthorized users from accessing a device. Even though IP phones don’t require a password by default, it’s important to create one. That way, unauthorized individuals won’t be able to access the subscriber’s VoIP service.