The online support site is available 24 hours a day and is full of helpful information
Orlando, Florida (PRWEB) April 23, 2013
Simsol® Software (Simultaneous Solutions, Inc.), a leading provider of property estimating software and data management solutions to the insurance and restoration industries, launches its new online technical support center available to all licensed clients and prospective users.
The online support center features several resources including instructional videos, a knowledge base, discussion boards and more. Utilizing the new support tool, Simsol clients are able to ask questions directly to Simsol's support team, browse past discussions and FAQs, submit ideas and suggestions, as well as view instructional videos covering many of the different features of Simsol’s products.
“The new support site creates a centrally located community of our users and encourages a dialogue between us and those who use our products out in the real world,” comments John Michael, Web Designer at Simsol Software. He continues, “One great advantage to using this resource is being able to get help outside of our normal business hours. The online support site is available 24 hours a day and is full of helpful information that may contain answers to a client’s questions at times when our offices are closed.”
Industry professionals can access the online portal by visiting Simsol’s website at http://www.simsol.com and clicking on the support tab. For more information, contact John Postava at 1.800.447.4676 x321 or johnp(at)simsol(dot)com.
SIMULTANEOUS SOLUTIONS, INC. (a.k.a. Simsol Software) is a leading provider of property estimating and claim documentation software to the insurance and construction-restoration industries. Since 1987, Simsol has been providing property adjusters, construction estimators and their managers with software tools to estimate, document and analyze their property estimates and claims. Simsol 5™ operates on all Windows-based desktops, laptops and tablet/pad computers and mobile devices. To learn more about Simsol’s complete suite of products for claims and construction professionals, please visit http://www.simsol.com.