It simply doesn't make sense for one client to wait 60+ hours for one two-hour transcript when another client could wait just 36 hours for 50+ one-hour transcripts. This, unfortunately, is what happens at many other transcription companies.
New York, NY (PRWEB) December 13, 2012
Verbal Fusion, a leading worldwide provider of 100% U.S.-based transcription services, recently unveiled its new pricing structure and turnaround policy. Focused on providing quality transcription services on cost-effective and efficient terms, Verbal Fusion has upgraded its standard turnaround time to just 36 hours or less for transcription of all audio files of any length. In addition, Verbal Fusion now offers transcription services for as low as 99¢ per audio minute.
"We've streamlined our transcription process such that we've been able to reduce our standard turnaround to just 36 hours for all files, and this turnaround time includes the weekends," said Patrick Fisher, Verbal Fusion's founder and CEO. "For many clients, the need for transcription services is often an afterthought not fully realized until the end of a project. With 36-hour standard turnaround, Verbal Fusion aims to be on the same page with its clients, providing cost-effective, efficient delivery without sacrificing on quality."
Verbal Fusion is unique in that it not only offers 36-hour turnaround at no additional charge, but this turnaround includes weekends, multiple files, and files of any length. To allow one transcriptionist to transcribe an entire audio file, other transcription companies typically extend turnaround times when audio files exceed one hour in length. As an alternative to this practice, Verbal Fusion hires audio auditors and quality assurance managers to revise and correct its transcripts, ensuring accuracy and uniformity across transcripts completed by more than one transcriptionist. "We're willing to fork over the labor costs necessary for extensive quality control, allowing us to produce superior transcripts that appear as though the same transcriptionist completed them all at an unbelievable speed," explained Fisher.
By simplifying standard turnaround policies, Verbal Fusion aims not only to simplify the transcription process for its clients but also to provide an alternative to other companies' unfair turnaround times. Fisher added, "It simply doesn't make sense for one client to wait 60+ hours for one two-hour transcript when another client could wait just 36 hours for 50+ one-hour transcripts. This, unfortunately, is what happens at many other transcription companies."
As part of Verbal Fusion's 99% accuracy guarantee, the company provides no less than four pairs of eyes to evaluate and correct each and every transcript. Final draft transcripts are checked by the transcriptionist, an audio auditor who crosschecks the audio with the transcript, a quality assurance manager who provides an additional quality check, and a project manager who provides final approval prior to client delivery.
For clients who do not require extensive quality control and would prefer to have their audio transcribed and simply checked by the transcriptionist, Verbal Fusion also now offers first draft transcripts for just 99¢ per audio minute.
"Our transcriptionists are extremely skilled at what they do, and we have many clients who need transcripts primarily for internal needs," continued Fisher. "For these clients, our first draft transcripts provide cost savings by eliminating the charges associated with our thorough review process." The company prices its final draft transcripts just slightly higher at $1.49 per audio minute, a rate still much lower than the industry norm. In addition, neither first draft nor final draft transcripts impose additional charges for 2+ speakers, 36-hour turnaround, CD or DVD extraction, difficult audio, audio repair, background noise, accents, terminology, research topic, specialized source material, or clean verbatim transcription.
Verbal Fusion produces a number of language services in addition to transcription, including editing, proofreading, and copywriting services. The company prides itself on performing all work exclusively in the United States, creating new jobs for U.S. citizens and ensuring accuracy and security for its clients.
Local Phone: (212) 845-9906
Freephone: 1-888-TYPE-IT-UP (1-888-897-3488)
Fax: 1-855-TYPE-IT-UP (1-855-897-3488)