We provide the highest quality 24 hour-a-day protection for people's lives and the things they cherish most in life; their families, homes, possessions and livelihoods
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(Vocus) October 20, 2010
Wayne Automatic Fire Sprinkler one of the largest life safety companies in the American Southeast offering installation, maintenance and servicing of fire sprinkler and alarm systems, announced they have chosen Solutions360 to help them implement professional services automation software that will give them one view of their entire business.
“We provide the highest quality 24 hour-a-day protection for people’s lives and the things they cherish most in life; their families, homes, possessions and livelihoods,” said Clark Gey, President of Wayne Automatic Fire Sprinkler. “Delivering this service requires running a platform in our business that integrates every aspect of the business from managing a customer’s account to billing and tracking. We don’t have time to jump from one system to another to find critical data about a customer. It will also allow us to improve our already successful quality assurance processes for new installation, service and inspection work”.
Some Security Companies are finding their approach to maintaining quality standards are slipping away as their companies grow. Wayne Automatic Fire Sprinklers has proactively managed to avoid this trap by implementing a single business process management platform that integrates all areas of the business and allows the company to work from a single view of the customer. Wayne chose Solutions360 to help them implement a customer-centric approach to all processes within the business. The result is that everyone in the company is working with real time, accurate data and can make better decisions on behalf of customers. Management can now make better decisions on behalf of the company.
“Companies come to us because they are in growth mode. They want to properly manage the business processes within their business to support that growth and improve efficiency,” said John Graham, Executive Vice President of Solutions360. “Our software platform, Q360 allows companies in the security industry, the stability they need to implement proper processes within in the business while managing growth.”
About Wayne Automatic Fire Sprinkler:
Wayne Automatic Fire Sprinklers has grown to the largest fire protection company in Florida. The Orlando Business Journal awarded WAFS the Best Place to Work numerous times over the past few years. The award recognizes the company’s achievements in creating a positive work environment that attracts and retains employees through a combination of benefits, working conditions and company culture. Founded in 1978 in Ocoee, Florida, Wayne Automatic Fire Sprinklers maintains offices in six locations: Orlando, Jacksonville, Ft. Myers, Pompano, Tampa, Florida and Charlotte, North Carolina. With a staff of over 340, Wayne Automatic specializes in life safety for construction projects in the residential, commercial and industrial marketplace.
Solutions360 is a software provider that creates One View of the Business for customers. Their software platform Q360 is an integrated system for security system integrators and professional services companies. Q360 handles all aspects of a company’s business from sales and quotations through to service and dispatch, project management and accounting. Integrated data means immediate access to reporting and relational information that can drive profitability into project management and business processes. Check out http://www.solutions360.com.