InterAct Public Safety Systems Launches Next Generation 9-1-1 Call Handling and Dispatch System

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InterAct Public Safety Systems, SolaCom Technologies, VIXXI Solutions, and HigherGround will demonstrate Next Generation networking and applications for coordinated response to the public safety industry. Solutions will be demonstrated at the 2008 NENA Annual 9-1-1 Conference in Tampa, Florida June 9 - 10, 2008.

InterAct Public Safety Systems, a leading provider of public safety and security technology used by local, state, national and international government agencies, announced today that it will be demonstrating Next Generation networking and applications for the public safety industry in conjunction with Solacom Technologies, VIXXI Solutions, and HigherGround. The suite provides solutions for improved emergency call handling and dispatching and will be on display in Tampa, Florida at the 2008 NENA Annual 9-1-1 Conference June 9 - 10, 2008.

  •     InterAct Public Safety Systems - Booth 711: Applications for coordinated multi-agency response including CAD, GIS, Mobile systems and records management.
  •     SolaCom Technologies - Both 833: A cost-effective, turnkey solution for PSAPs to meet FCC i3 specifications and handle the unique requirements of E9-1-1 call routing regardless of the network origin: PSTN, cellular, or VoIP/VoIM.
  •     VIXXI Solutions - Booth #830/832: Emergency services networking and geospatial databases.
  •     HigherGround - Booth 933: Call recording, data collection and reporting tools.

PSAP consolidation mandates and the need for inter-agency, multi-jurisdictional communication systems are driving the need for distributed applications that can enable applications to be housed in a central location and accessed over a private network. Through the combined solutions from Interact, SolaCom, VIXXI, and HigherGround, a 9-1-1 call taker will be able to pinpoint the exact location of the caller on a map, no matter what device they are using. The 9-1-1 call can be recorded and the all of the information including the location and the recording can be automatically attached to the CAD record and immediately distributed to different agencies and jurisdictions.

Today public safety is all about making sure citizens are safe and that they can communicate with public safety answering points (PSAP) regardless of the device they are using - landline, cell phone, VoIP phone, or SMS. In order to facilitate this communication, agencies need to have accurate information delivered at the right time, in the right place and on the right device.

In addition, InterAct and SolaCom will be presenting "A True I-3 Next Generation 9-1-1 Solution" in a conference session on Tuesday, June 10 at 12:00 PM.

About InterAct Public Safety Systems:
Since 1975, InterAct Public Safety Systems has been Making Connections for Life™ providing both stand-alone and fully integrated mission-critical public safety and homeland security systems and products. As the pioneers of the first three-screen E911 system 20 years ago, our passion for innovation is leading the way to Next Generation telephony, dispatch, records management, and mobile data systems. We're extending the definition of public safety with unique applications like intelligent digital video surveillance, alert notification, and crisis management systems. InterAct makes it possible for first responders from private, state, local and national agencies to decrease response times and increase their effectiveness in the communities they serve. InterAct is an ISO 9001:2000 certified company. Learn more at or by calling 1-800-768-3911.

About SolaCom:
Incorporated in 1998 as a separate operating company following a spin-off from CML Technologies, SolaCom pioneered many of the ideas used in today's digital voice switch. SolaCom's approach is to create an Emergency Services Platform capable of routing calls, taking calls, and integrating legacy equipment so that public safety answering points (PSAP) can communicate with citizens effectively, and do business their way. Our easy to use, flexible, scalable solutions are inter-operable and ready for emerging standards in 9-1-1 call handling to ensure reliable communications within the PSAP, between agencies and other PSAPs, and with citizens. Public safety is about all of us - At SolaCom we're striving for new levels of service and products for you. Learn more at

VIXXI's Geospatial E911 Routing System™ provides FCC and CRTC compliant E911 solutions to VoIP providers and established carriers. VIXXI's extensive E911/public safety consulting background gives us proven experience in the design, implementation and operations of high-volume communication systems and we are a partner of the NENA Next Generation E9-1-1 Program. Learn more at

About HigherGround:
HigherGround, Inc. is a premier software developer of call recording, data collection and reporting tools specifically designed for public safety communication centers. The Capture-911 solution empowers PSAPs with the ability to monitor and verify phone and radio transmissions, optimize communications resources, and provide a comprehensive view of organizational performance. HigherGround's Quality-911 software provides dispatcher evaluation and compliance tools. More information can be obtained by visiting their web site at


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