Oconee County Sheriff's Office Improves Record Keeping With Records Management Systems from InterAct Public Safety Systems
Oconee County, GA is closer to reaching their goal of a paperless operation by adding the Athena suite of records management solutions for law enforcement and corrections from InterAct Public Safety Systems. These new systems are integrated with their existing InterAct dispatch software including CAD, GIS and NCIC.
Winston-Salem, NC (PRWEB) February 20, 2008 -- Why not stick with something that you know is reliable and comes with stellar customer service? This is exactly what Oconee County, GA Sheriff's Office did when it came to deciding what records management system to go with for their county. InterAct Public Safety Systems, a leading provider of safety and security software used by local, state, national and international government agencies, recently implemented the AthenaRMS records management system for law and the AthenaJMS corrections management system in Oconee County.
Oconee County, GA Sheriff's Office dispatches for several communities and stations in the county, including city police, fire and EMS. Oconee has been using InterAct's computer aided dispatch
"Many years ago, before we had InterAct CAD, all Oconee County had was paper and pencil to keep track of call-taking and dispatching," said Captain Jimmy Williams, communications supervisor for the Oconee County Sheriff's Office. "InterAct was great with the transition and really worked with us to ensure that we had exactly what we wanted. InterAct has grown a lot since then, and have maintained a high level of customer service and added great new products to their suite of public safety solutions, including AthenaRMS."
Since going live with AthenaRMS and AthenaJMS in October of 2007, Captain Williams describes the system as an easy transition and "working smoothly." Oconee had a lot of specific needs and requirements for their RMS system, and Athena met the task with its flexible and customizable interface and infrastructure.
"Everyone who uses it likes the fact that you can scan different items into the system attach it to the RMS report," said Captain Williams. "Beyond that, you can easily record a CAD call into RMS, speeding and streamlining that process, eliminating duplicate entry and thus transcription errors. We are the first agency in the state to go live with AthenaRMS and love the way it works. InterAct has developed a full robust system for us and we couldn't be happier."
About InterAct Public Safety Systems
Since 1975, InterAct Public Safety Systems has been Making Connections for Life™ providing both stand-alone and fully integrated mission-critical public safety and homeland security systems and products. As the pioneers of the first three-screen E911 system 20 years ago, our passion for innovation is leading the way to Next Generation telephony, dispatch, records management, and mobile data systems. We're extending the definition of public safety with unique applications like intelligent digital video surveillance, alert notification, and crisis management systems. InterAct makes it possible for first responders from private, state, local and national agencies to decrease response times and increase their effectiveness in the communities they serve. InterAct is also an ISO 9001:2000 certified company. Learn more at http://www.interact911.com or by calling 1-800-768-3911.
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