The book leads you through the steps you might take to begin, manage, and complete this quality improvement project using features in Quality Companion
State College, Pa. (Vocus) July 11, 2008
Quality Companion software provides guidance and tools that simplify every step of a quality improvement project. It is used by organizations worldwide, including Xerox Services, Target, GlaxoSmithKline, and the U.S. Army.
“Quality Companion—Getting Started” provides an excellent introduction to this process improvement software. “Quality Companion is an ideal tool for managing a Six Sigma program and this new guide is designed to help users be more immediately productive,” notes Cate Twohill, product marketing manager for Minitab.
The PDF can be downloaded at http://www.qualitycompanion.com
This guide’s story-based approach shows how Quality Companion makes common Six Sigma tasks easier to manage. You play the role of an online book retailer with a history of customer complaints regarding late deliveries. Your task is to reduce late deliveries—and improve customer satisfaction.
“The book leads you through the steps you might take to begin, manage, and complete this quality improvement project using features in Quality Companion,” Twohill says.
Steps covered in the guide include:
- Developing a process map to identify the steps involved in order fulfillment
- Creating a fishbone diagram to brainstorm potential causes of long cycle time
- Completing a C&E matrix to prioritize inputs that affect cycle time
- Using an analysis capture tool to summarize the results of data analysis
- Creating a presentation of your findings
To get the most value from this book, readers can download supporting project files, then follow the steps described using Quality Companion 2.4. Readers who don’t already have Quality Companion 2.4 can download a free 30-day trial version.
“With Quality Companion, it’s easier to take the right step at the right time and complete your projects more quickly,” says Twohill. “That ultimately will result in a positive impact on the bottom line.”
Twohill notes that Quality Companion supports every employee involved in a company’s Six Sigma program. Green Belts and Black Belts can use the Project Roadmap™ to plan their entire project. Master Black Belts can count on the Coach feature to give their team expert guidance on which tools to select and how to use them at every step. And Champions and other project stakeholders can rely on Quality Companion to help them evaluate projects and report on their successes.
Quality Companion also complements Minitab’s flagship product, Minitab® Statistical Software, which is used worldwide use to perform the sophisticated statistical analyses at the heart of all process and quality improvement projects.
Minitab Inc. (http://www.minitab.com) is one of the world’s leading developers of statistical analysis and process improvement software for academic and commercial users. Minitab Statistical Software is the preferred package for businesses of all sizes and is used in more than 80 countries by thousands of distinguished companies, including Toshiba, 3M, Honeywell International, Wachovia, DuPont, Haemonetics Corporation, Samsung and leading Six Sigma consultants. It has been used to implement virtually every major Six Sigma quality improvement initiative, and to teach statistics in over 4,000 colleges and universities worldwide.
Minitab Inc., headquartered in State College, Pa., operates offices in the United Kingdom, France, and Australia and has additional representatives throughout the world.
FOR MORE INFORMATION or materials, including screen shots, product packaging images and logos, and other graphics, contact Eston Martz in Minitab’s Marketing Department: PublicRelations @ minitab.com
# # #