Rackspace Survey Indicates 70 Percent of IT Managers Expect Spend
Increase on Hosting, Cloud or SaaS Services in the Next Five Years
Eighty Percent of Respondents Say Hosting Allows them to Focus More
Time on Their Company’s Core Mission
SAN ANTONIO (Business Wire EON/PRWEB ) September 29, 2008 --
Customer demand for hosting is likely to increase over the next five
years, according to a recent customer survey conducted by Rackspace®
Hosting, (NYSE: RAX), the world’s leader and
specialist in hosted IT services. Nearly 70 percent of customer
respondents indicated that the number of IT functions they outsource to
hosting, SaaS or cloud service providers should increase over the next
five years.
Customer respondents also revealed that the amount they will spend on
hosting is expected to increase over the next five years. Today, 47
percent of respondents said they spend between 0 and 20 percent of their
IT budget on hosted services, while 30 percent of respondents said that
they spend 30 - 50 percent of their IT budget on hosted services. Nearly
50 percent of customer respondents said that they expect the percentage
of IT budgets spent on hosted services to increase over the next five
years.
“Rackspace is changing the way companies are
buying IT services,” said John Engates, chief
technology officer, Rackspace Hosting. “Two
thirds of the survey respondents use a services provider to host one or
more of their SaaS applications today and the data indicates that demand
is likely to increase. To meet this demand, Rackspace intends to
continue to build out its portfolio of hosted IT services, which
currently includes email and cloud solutions, and to back them all with
our award-winning Fanatical Support®.”
The customer survey also acknowledged that outsourcing IT functions to a
hosting provider can save IT managers a significant amount of time. More
than 40 percent of the customer respondents said that outsourcing their
IT functions to a hosting provider saved them from 30-50 percent of
their time. As a result, almost three-fourths of them believe that they
can spend at least 25 percent more time on new projects because of the
time they saved from outsourcing their hosting needs.
The methodology for Rackspace’s survey
research involved sending an email survey to approximately 1,600
US-based Rackspace customers. Approximately seven percent of survey
recipients responded to the questions. Detailed information and the full
survey report can be found at: http://www.rackspace.com/downloads/surveys/RackspaceITSurvey.pdf
About Rackspace Hosting
As the world’s leader and specialist in
hosting, Rackspace® Hosting is changing the
way businesses worldwide buy IT. Rackspace delivers
computing-as-a-service, integrating the industry’s
best technologies into a flexible service offering, making computing
more reliable and affordable. A trusted partner to companies of all
sizes, Rackspace enables IT departments to be more effective. Rackspace
is distinguished by its award-winning Fanatical Support®,
furthering the company’s mission to be one of
the world’s greatest service companies.
Rackspace is recognized as one of FORTUNE Magazine’s
100 Best companies to work for in the US, ranking number 32 on the 2008
list. Rackspace's portfolio of hosted IT services includes managed
hosting (www.rackspace.com),
email hosting (www.mailtrust.com)
and cloud hosting (www.mosso.com). For
more information on Rackspace Hosting please visit www.rackspace.com.
Forward-Looking Statements
This Press Release contains forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933 and Section 21E of
the Securities Exchange Act of 1934 that involve risks, uncertainties
and assumptions. If such risks or uncertainties materialize or such
assumptions prove incorrect, the results of Rackspace Hosting could
differ materially from those expressed or implied by such
forward-looking statements and assumptions. All statements other than
statements of historical fact are statements that could be deemed
forward-looking statements, including any statements relating to
expected introductions of IT services; any statements of expectation or
belief directly relating to Rackspace business derived from the survey
results; and any statements of assumptions underlying any of the
foregoing. Risks, uncertainties and assumptions include a substantial
margin of error in the customer survey results, inconsistencies in
respondent’s understanding and Rackspace
Hosting’s analysis of survey questions and
results, the possibility that expected benefits from any future IT
services offered may not materialize as expected; the achievement of
expected operational results from any IT services offered; and other
risks that are described in Rackspace Hosting’s
amended registration statement on Form S-1 (File No. 333-150469), filed
with the Securities and Exchange Commission on August 5, 2008 and its
quarterly report on Form 10-Q filed with the Securities and Exchange
Commission on September 11, 2008. Except as required by law, Rackspace
Hosting assumes no obligation to update these forward-looking statements
publicly, or to update the reasons actual results could differ
materially from those anticipated in these forward-looking statements,
even if new information becomes available in the future.
See the original story at: http://eon.businesswire.com/releases/rackspace_hosting/next_five/prweb1400904.htm
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