Our customers have come to understand that they can expect the best from us, and we continue to meet and exceed those expectations.
Princeton, NJ (PRWEB) October 09, 2014
RCN, an industry-leading provider of high-speed Internet, digital TV and phone services, announced today the launch of a faster Internet speed tier. RCN’s Chicago market is the newest area to offer the advanced 110/15 Mbps speed tier, further adding choice and value to its suite of services while meeting the demands of the market. Over the last year, RCN introduced its new 110/15 Mbps Internet speeds in Boston, New York City, Washington DC, Philadelphia and now Chicago.
With the addition of 110Mbps Internet, the company continues its commitment to delivering a superior customer experience – recognized by Netflix, YouTube and PCMagazine readers for exceeding expectations with fast, reliable Internet. In 2014, RCN doubled its customers upload speeds, increased download speeds, added Netflix to its TiVo DVRs, launched numerous TV apps and introduced its six-tuner TiVo “T6” DVR. Now, with the availability of RCN’s newest 110 Mbps Internet tier, customers in Chicago can download a 1GB file in about a minute, while also having the upload capability to more quickly share the large video files, photos and data that are increasingly popular today.
“At RCN, we continue to redefine what service means to our everyday consumer,” states Tom McKay, RCN SVP & General Manager for Chicago. “Our customers have come to understand that they can expect the best from us, and we continue to meet and exceed those expectations. Our 110Mbps service is yet another example of this. When casual surfers, social media users, gamers, movie streamers, information gatherers and video chatters are all under one roof, they can count on RCN to provide the service they need to stay up and running.”
“110Mbps in Chicago represents another step in our continued delivery of exactly what customers want,” says RCN COO Chris Fenger. “In just the past six months, we’ve introduced Netflix on TiVo, achieved YouTube HD verification and have enhanced the over-the-top experience for our customers tremendously. All of these enhancements offer great value, supported by outstanding customer service and technical teams within RCN to ensure our customers get the best overall experience possible.”
RCN’s new 110/15Mbps tier starts at $49.99 per month for new customers, with no long-term contracts and a three-year price assurance. This new Internet speed tier is available immediately, and new customers can enjoy this benefit when they sign up with RCN. RCN will also increase customers’ download speeds by boosting their 75/10Mbps speed tier to 110/15Mbps. Additional information about their 110Mbps Internet service and other RCN products can be found at rcn.com or by calling 1-800-RING-RCN.
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About RCN Telecom Services, LLC
RCN Telecom Services, LLC (http://www.rcn.com and http://www.rcn.com/business) provides industry-leading high-speed Internet, all-digital TV and phone services for residential, small/medium and Enterprise business customers. PC Magazine’s Readers’ Choice Award named RCN one of the winners for best cable broadband ISPs in 2013 – RCN was rated highest in satisfaction for reliability. RCN was also ranked #1 in Boston by Netflix for the best viewing experience. RCN's affordably priced advanced digital services are delivered through our proprietary, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service. RCN's primary service areas include Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia and Washington, D.C.
RCN Media Contact:
Jaymie Scotto & Associates for RCN
866-695-3629 ext. 19