Dameware v9 Compared Against Goverlan v7: An Independent Writer Reviews The Remote Administration Solutions

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Independent reviewer reveals Goverlan’s® strengths over Dameware® v9 for remote administration.

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"I found Goverlan's interface to be more intuitive and powerful [...] DameWare appears to tie in better with
other server products like Microsoft Exchange. [...]
Goverlan's product suite works very well with
Active Directory and Group Policy."

PJ Technologies today announced that its Goverlan Remote Administration Suite has achieved outstanding performance when tested against Solarwinds’ Dameware Remote Support v9.

Jonathan Hassell is an author, consultant and speaker on a variety of IT topics whose published works include Learning Windows Server 2003 from O'Reilly and appear regularly in such periodicals as Windows® IT Pro, PC Pro and TechNet Magazine. His independent review compared the features and functionality of Goverlan and Dameware v9 for managing & supporting small-to-midsize networks.

Hassell found Goverlan’s interface much more intuitive and powerful than Dameware’s with its familiar look and feel of Office™ 2007/2010 and task-based ribbon menu. In addition, he found that Goverlan’s multi-machine view from a single window made it easy to monitor the screen activity and performance counters of a set of machines simultaneously. Dameware’s tabular interface, which requires the user to toggle between machines, worked best when monitoring and performing functions on one machine at a time.

Another added benefit Hassell found in Goverlan is the ability to create and save frequently-used actions and targets to streamline daily tasks. “You can define and save scopes of users, computers, and groups, and regularly perform actions on them—such as searching for low disk space or listing local administrator group membership,” he explained. He also found Goverlan’s search feature to work better and faster at finding users/machines.    

Hassell noted that Dameware integrated more fully with certain windows components such as Microsoft® Exchange, enabling simple Exchange mailbox property management, while Goverlan extended its functionality to Active Directory and Group Policy tasks.

In remote control, while both products offered advantages over Remote Desktop Protocol, Citrix ICA®, VNC® and their proprietary protocol, Goverlan included additional, useful features such as being able to mask a user’s screen while you are performing functions remotely and extended screen capturing options including video recording. Goverlan also fully supports virtual desktop infrastructure sessions, including remote shadowing of Microsoft’s Terminal Services and Remote Desktop Services as well as Citrix’s Xen® line of VDI products.

Finally, while both products support the Windows Management Instrumentation (WMI) query language throughout and allow WMI to be used to target administrative actions, Hassel found Goverlan’s WMIX utility much more useful when creating custom WMI queries. “It includes a WQL wizard that makes quick work of customizing WMI queries, and allows you to access even obscure classes and properties with a query that you can then export to other Windows administrative tools, like the Group Policy Management Console and Group Policy Object Editor. This can be a real boon to speeding up the creation of policies, and while DameWare supports WMI property searching for selecting machines, the Goverlan WMIX utility is much more full-featured and useful over time,” Hassell elaborated.

Overall, Hassell found Dameware to be a good solution for small networks with very simple administrative needs, while Goverlan ranked as a superior option for networks with complex Group Policy deployments and multiple variants of machines. “It [Goverlan] is better at managing multiple machines at once, controlling them remotely, and extending powerful WMI queries and result sets into standard Windows administration tools," he concluded.

To read the complete review, written by Johnathan Hassell and first published on December 18, 2012, please visit The Remote IT Admin Blog.

Product and company names herein may be trademarks of their registered owners.

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