MBNA America Credit Card Veteran, Katie Schultz Named Vice President of Client Services, NPS Rent Assurance

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New talent to bolster NPS Rent Assurance customer service protocols.

Katie Schultz, VP Client Services, NPS Rent Assurance

Katie Schultz has been named Vice President of Client Services at Neighborhood Pay Services, parent company to NPS Rent Assurance™, the leading payment assurance payroll direct deposit platform serving the rental housing industry. Schultz joins the NPS management team to develop enhanced client engagement strategies and expanded monetization opportunities.

Prior to joining NPS, Schultz spent the majority of her career in the credit card industry, where she worked for ten years at MBNA America managing a broad scope of responsibilities from day-to-day client interaction and retention, including outward telesales, consumer finance, telephone access customer service, to MBNA training and education. Prior to joining NPS, Schultz oversaw a variety of marketing communications initiatives in the engineering and legal fields, most recently at RDK Engineers/Boston. Schultz serves on the communications committee of New England Women in Real Estate (NEWiRE), and is also a committed member of the Boston’s Society for Marketing Professional Services (SMPS).

“Katie Schultz joins NPS at a critical inflection point for the company where her expertise with building client relationships can have tremendous impact on our ability to accelerate and grow our business,“ notes Richard A. Levitan, NPS President who joined the company in 2011 from a 20-plus year stint at the Kessler Group, where he served as a Managing Director and Limited Partner focused on distribution partnerships. Levitan adds that “there’s a discipline about client service and relationship management that comes from building successful distribution partnerships in the financial services space that Schultz will instill throughout the NPS client portfolio.”

About NPS Rent Assurance
NPS Rent Assurance is the only payroll direct deposit platform providing the multifamily industry with a proven solution for building incremental occupancy through improved payment performance from conditionally approved residents. The company’s simple, “hands-off” program receives deposits from a resident’s payroll with built-in safeguards against ‘pull back’ until rent is due. NPS Rent Assurance is offered exclusively through apartment leasing offices in conjunction with lease application credit approvals. NPS is headquartered in the Greater Boston area.

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Ellen Calmas
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