Panda Restaurant Group, Inc., the Nation’s Largest Asian Restaurant Company, Embraces Ascend Software Solutions for Business Process Improvement

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The largest and fastest growing Asian restaurant company in the United States, Panda Restaurant Group, Inc., including Panda Inn, Panda Express and Hibachi-San restaurants, has selected Ascend Software solutions to improve business processes as the restaurant company experiences tremendous growth with 94 new locations in the U.S. in 2011 with total annualized sales of $1.6 billion.

business processes automation, account payable, restaurant technology, invoice processing

Since 1997, Ascend Software has developed business process management solutions which provide greater cost savings automation and faster implementation.

Ascend was selected due to their staff's expertise working with Lawson and ability to provide us with a migration path that includes efficiency gains everywhere possible," said Brian Lim, Executive Director, Development Panda Restaurant Group.

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Ascend Software today announced that Panda Restaurant Group, Inc., has selected and deployed several of Ascend’s solutions for business process improvement as well as to automate their accounts payable invoice processing. Ascend Software’s SmartTouch A/P Imaging and WorkFlow solution streamlines Panda Restaurant Group, Inc.’s accounts payable processing through automation and imaging to reduce manual processing, while substantially increasing accuracy and controls. Ascend’s time-saving SmartTouch A/P captures images and electronic documents, provides extensive business processes automation, and is a robust enterprise document management solution. Most notably, Ascend has the only AP imaging and workflow solution that integrates transactions with Lawson’s ERP software real-time, resulting in fewer processing steps and lower costs.

"Panda Restaurant Group's (PRG) company values include being proactive, growth, and great operations,” said Bryan Lim, Executive Director, Development Panda Restaurant Group. “With close to 650 new locations opening in just the last four years, we were quick to recognize that we had outgrown the legacy content management solutions supporting our business operations. Processes had become too labor intensive and often lacked visibility and integration with our Lawson ERP system. After a thorough evaluation of enterprise content management and business process automation solutions we chose Ascend Software, Inc (Ascend). Ascend was selected due to their staff's expertise working with Lawson and ability to provide us with a migration path that includes efficiency gains everywhere possible. Our initial project will focus on automating Accounts Payable and reporting from multiple data sources, however, the Ascend Software platform provides us with robust content management and process automation capable of meeting our future as we continue to grow with a single enterprise wide solution," concluded Lim.

SmartTouch A/P identifies invoices requiring repetitive and special processing to eliminate unnecessary work. This liberates organizations to save time and money with more efficient AP process and invoice management. As a result, SmartTouch A/P eliminates more steps or “touches” when compared to traditional AP imaging and workflow solutions to deliver an ROI that exceeds competitive solutions.

“As a leader in its industry, Panda Restaurant Group is also progressive in its approach when utilizing technology and the company recognized that Ascend Software provides the most advanced, reliable and cost-effective software solutions to automate their business processes,” said Larry Robinett, V.P. of Sales at Ascend Software. “With the explosive growth Panda Restaurant Group has experienced in the past year, the company knew they could depend on Ascend Software to solve their most complex business process problems,” Robinett concluded.

Visit http://www.ascendsoftware.com for more information.

About Panda Restaurant Group, Inc.
Founded in 1973, with close to 1,500 locations in 42 states, Puerto Rico and Mexico City, the privately-held Panda Restaurant Group is the world’s leader in Asian dining experiences. The successful chain of concepts includes Panda Express, Panda Inn and Hibachi-San. Panda Express is best known for its wide variety of original recipes including their famous Orange Chicken™, Beijing Beef™, SweetFire Chicken Breast™ and Honey Walnut Shrimp™. For more information visit http://www.pandarg.com

About Ascend Software
Since 1997, Ascend Software has developed business process management solutions which provide greater cost savings automation and faster implementation. Ascend’s enterprise information management solution was designed from the ground up to archive all types of information (i.e., documents, reports, images and all file types). Additionally, Ascend developed their advanced workflow solution that provides greater automation and is the foundation for their SmartTouch Solutions. Ascend’s advanced automation overcomes challenges typically found in workflow solutions and is the reason for the implementation success. Ascend’s solutions are implemented in all industries and distributed in fourteen countries. Headquartered in Brea, California, the company has branch offices in Northern California, Tennessee, Maine, Oregon and Indiana. Visit http://www.ascendsoftware.com for more information.

Media Contact:
Jacinta Tobin
Ascend Software
Tel. 888-353-7058, ext. 203

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