Resume Surgeon's online support service allows its users to access resume advice instantly.
London, UK (PRWEB) August 30, 2012
Resume Surgeon, the resume and career expert, has launched a new online support service which allows its users to access resume advice instantly.
The new online support section, launched a few weeks ago, provides instant support to users looking to download resume templates and write a cover letter. Users can navigate throughout the website, make use of the career articles and advice videos and build a resume using the unique online resume building tool. However now they can also instantly chat to a member of the Resume Surgeon support team at the click of a button.
The support team is made up of resume and career experts who can provide instant resume advice and website help.
Will Martin, Director, commented: “This just adds to our already comprehensive support system. We have always offered resume advice via our career articles. We then launched a career video channel which was aimed at helping people gain career advice on the go. But we wanted to offer more instant advice and support and an online chat service felt like the perfect way to do that. Our online support team are available instantly for any resume or career based queries. We were also getting a lot of questions about how to download resume templates and add information and the online support service has really reduced this. We hope the instant chat offers our customers more support and a more useful browsing experience.”
Users simply click a green icon in the corner of the web page to pull up an instant chat messenger box. Then using this they can instantly chat to the support team online who are able to log in to their account, fix any technical issues and provide assistance.
The new service comes after some other new launches from the website. Last month the Resume Surgeon team launched a new online resume advice section aimed at people looking for industry specific work. The new section, Industry Spotlight, provides access to exclusive interviews with people working in different industries. The interview spotlights include Vets, Accountants, Journalists and Personal Trainers. A new career video channel was also launched alongside this to provide instantly watchable career advice videos ranging from a number of career topics.
Will Martin continued: “The online support section will hopefully complement our existing advice sections. As well as being able to create unique looking resume templates we want our users to be able to gain all of their career needs on our site. Our advice articles, video content and instant support will hopefully help users to gain as much confidence as possible in order to go out and apply for a job.”
About the Author:
Resume Surgeon offers a bespoke resume tool that allows users to create a professional resume template online. Their services also include career advice and resume writing tips.