Edison, NJ (PRWEB) November 20, 2012
RightAnswers, Inc., the #1 provider of knowledge management and self-service solutions, today announced the availability of a new archived Webinar titled, “How Much is Bundled Knowledge Management Costing You?” The Webinar originally aired on November 14, 2012 and provided attendees with the benefits and merits of a best-of-breed knowledge management platform.
Change can be a costly disruption to an organization’s workforce. How can organizations step up to the demands of change and save money? All too often, companies settle by relying on "bundled" knowledge management solutions that do little to address key IT and business initiatives such as new product launches, infrastructure upgrades and centralization or decentralization of support. When it comes to knowledge management, the facts are clear -- "bundled" solutions can cost you a bundle.
During the 60-minute Webinar, George Spalding, EVP of Pink Elephant discussed the advantages of a best-of-breed KM platform versus bundled solutions while Simon Yelsky, VP of Product Management and Client Support at RightAnswers, explored how the RightAnswers Unified Knowledge Platform can help organizations effectively respond to change in a positive, productive manner while simultaneously controlling costs.
In the recording from RightAnswers, the #1 provider of knowledge management and self-service solutions, attendees will:
- Learn about the limitations of built-in knowledge management solutions
- Discover how knowledge management can be leveraged by the entire enterprise outside IT (human resources, facilities management, finance) in other business areas
- Hear about the RightAnswers Unified Knowledge Platform and how it goes a step further by integrating social forums to improve the self-service experience
As part of RightAnswers’ Webinar series, “How Much is Bundled Knowledge Management Costing You?” is archived for on-demand viewing at: http://www.rightanswers.com/about-us-news-events-webcasts-archived.htm.
RightAnswers is the #1 provider of knowledge management and self-service solutions and delivers a cloud-based and/or on-premise enterprise knowledge management platform to optimize customer service and IT support operations. The company’s flagship software – RightAnswers Unified Knowledge Platform – is utilized by hundreds of clients and millions of users around the globe, including commercial enterprises, higher education institutions and government agencies, to support the changes in their IT and businesses. For more information, please visit rightanswers.com, and follow us on LinkedIn, Twitter, Facebook, YouTube and our blog.