Even as we grow the business, we want to maintain the high level of service & support we pride ourselves on. That means focusing on the ENTIRE customer experience including the initial sale, implementation, project management, support, & ongoing education
Lancaster, PA (PRWEB) February 26, 2015
RKL eSolutions LLC, a top Sage ERP partner headquartered in Pennsylvania, has announced the hiring of three new staff members. Building on several key growth initiatives in 2014, this new round of hiring is focused on enhancing the level of service and support available to an already large and rapidly growing Sage ERP customer base at RKL eSolutions.
With continuing revenue and geographic growth over the last several years, RKL eSolutions has emerged as a key player and elite provider of Sage 100 ERP, Sage 500 ERP, and Sage ERP X3 in North America. Company president Joe Noll says that strategic hiring is a critically important part of their “balanced approach” to growth.
Joe says, “Even as we grow the business, we want to maintain the high level of service and support we pride ourselves on – whether we have 5 customers or 5,000. That means focusing on the ENTIRE customer experience including the initial sale, implementation, project management, support, and ongoing educational events.”
The new hires are focused on service and support of Sage 500 ERP and Sage ERP X3 customers at RKL eSolutions. The three new staff members include:
- LeeAnn Segan (Irvine, CA) – Joining the RKL Helpdesk Team, LeeAnn spent the past 7 years working for Sage. She supported Sage 500 ERP for the first 5+ years and the past 18 months dedicated to Sage ERP X3. She is a functional application resource with expertise in finance and distribution.
- Jennifer Pitt (Phoenix, AZ) – Joining the ERP Consulting Team at RKL, Jennifer also worked directly for Sage for over 8 years and brings expertise in distribution, manufacturing, and extremely strong skills in inventory management on Sage 500 ERP exclusively. Jennifer will help service a growing RKL client base in Phoenix, AZ.
- Jim Gilbertson (Atlanta, GA) - Joining the ERP Consulting Team at RKL, Jim is a CPA with a very strong background in Sage 500 ERP and some experience with Sage X3. Jim will help service a well-established base of RKL client’s in Atlanta which entails quite a bit of onsite consulting and support.
With office locations in Pennsylvania, Massachusetts, Virginia, Arizona, Florida, Ohio, and California, RKL eSolutions provides Sage ERP implementation, training, and support to companies throughout the U.S.
About RKL eSolutions, LLC
RKL eSolutions offers customized IT services to businesses in a wide variety of industries. As an authorized Sage provider, they implement and support Sage ERP X3, Sage 100 ERP, and Sage 500 ERP solutions. As a Microsoft Certified Gold partner, they also provide sales, installation and mentoring on products like Windows, Hyper-V, Exchange, Active Directory, SQL Server, SharePoint, Terminal Services, Cisco, and VMware.
Visit http://www.rklesolutions.com to learn more.