Rochester Medical Malpractice Lawyer Says Patients, Families Must Speak Up

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Attorney Scott C. Gottlieb cites an Institute for Safe Medication Practices study saying that when lower-level medical personnel raise questions about possible medical errors their superiors often make them back down.

Rochester medical malpractice lawyer, New York personal injury attorney

Rochester medical malpractice lawyer Scott C. Gottlieb

One of the most heartbreaking things we hear from clients is, ‘I wish I had said something.’ But, as we work hard to assure our clients, it is ultimately the medical professionals’ responsibility to provide proper care.

Rochester medical malpractice attorney Scott C. Gottlieb said today that a study identifying a culture that discourages medical professionals from questioning superiors underscores the need for patients or their family members to ask questions about medical procedures.

“The hierarchy of medical organizations and the confidence that medical professionals must display inhibits lower-level personnel to the point that they remain silent or they are easily persuaded they are wrong when they see problems,” said Gottlieb.

Gottlieb’s New York personal injury firm has offices in Binghamton and Syracuse and assists medical malpractice victims across the state, including Rochester.

“Increasingly, it is up to patients or their family to advocate for themselves, particularly in a hospital setting,” Gottlieb said.

The Institute for Safe Medication Practices (ISMP) said in a recent report that intimidation and disrespect toward lower-level personnel in the health care industry is a longstanding problem that results in medical errors that could have been avoided.

“However, there’s a less obvious but no less dangerous risk related to the culture that often goes unnoticed until a serious adverse event happens,” the ISMP says. “Staff do speak up about potential concerns, but they are too easily convinced that their concerns are unfounded.”

Gottlieb said such intimidation is worse for patients and their families.

“One of the most heartbreaking things we hear from clients is, ‘I wish I had said something,’” Gottlieb said. “But, as we work hard to assure our clients, it is ultimately the medical professionals’ responsibility to provide proper care.”

If an injury or death that may have been caused by medical error or negligence has already occurred, the patient or family members should contact an experienced New York medical malpractice lawyer, Gottlieb said.

“Medical malpractice lawyers are highly trained and not intimidated by a medical degree,” Gottlieb said.
“We will ask the hard questions of each and every medical professional or technician involved in a case until we are satisfied that our concerns have been addressed.”

About Scott C. Gottlieb & Associates, LLP

Scott C. Gottlieb & Associates, LLP, handle all types of Rochester personal injury and medical malpractice cases, including actions for cancer misdiagnosis, birth injuries and wrongful death. The firm also represents clients in accident cases involving cars, trucks, motorcycles, ATVs, snowmobiles and boats, dog bites, hunting accidents, brain injuries, construction accidents, fall down injuries and insurance settlements.

The firm works closely with experts, investigators, photographers and economists to assist in evaluating and preparing personal injury cases. In 2008, the firm reached the $125-million mark in combined lifetime verdicts and settlements.

Scott C. Gottlieb & Associates, LLP, has offices at One Lincoln Center, Syracuse, NY, 13202 (local phone number (585) 546-8120) and 29 Riverside Drive, Binghamton, NY 13905 (local phone number (607) 724-7700) and serves clients in Rochester, Syracuse, Binghamton, Elmira, Watertown and surrounding areas. For more information, call the firm toll free (800) TALK-LAW or use its online contact form.


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