Our team of specialists offer top-notch support to our customers. These are experts who are actually trained in this field and enjoy their jobs
Saint Marys, KS (PRWEB) September 4, 2009
SafeMart, a leader in the do-it-yourself home security industry, ranked number 2,434 on the 2009 Inc. 5000, a list of the nation's fastest growing private companies. The company moved from revenues of $2.5 million in 2005 to $5.5 million in 2008, a growth of 124%. Growth percentage is expected to reach double digits again in 2009.
The employees and owners of SafeMart believe the company achieved this goal because of a different model of doing business. The company offers brand name security equipment and UL-listed 24-hour alarm monitoring at wholesale prices. It has also developed a model that its employees believe gives an added benefit to individual customers. "Our team of specialists offer top-notch support to our customers. These are experts who are actually trained in this field and enjoy their jobs," said David Riley, SafeMart's Operations Director. "We're constantly working on improving our process and developing tools to create a great experience for our customers. Basically, we are committed to doing more than selling a product or service. We've been successful because we treat our customers like people, and they recognize that - we hear that in feedback everyday."
Asked if he thought this was the reason for their success, Chris Johnson, SafeMart's CEO, had this to say: "Our service does make the difference, but it stems from an overall attitude. We've tried to build a corporate culture where everyone has a certain ownership in the company, certainly over their own work. One way we encourage this," Johnson noted, "is by offering profit sharing to all of our employees. Last year in Q4, businesses were at their wits end about the recession. It's all we heard about. And yes, there were prudent measures that all companies had to take. But too many executives were looking for ways to protect their personal balance sheets, while cutting the employees who had helped build the strength of these companies. In December, our board of owners decided to counter the recession by creating a profit-sharing program for all employees."
After decades in the security and commercial contracting industries, the founders formed SafeMart in 2002. At the time, they offered only one product. Soon the company began offering other home security and automation products and services. Today, SafeMart offers thousands of home security, home automation, and video surveillance products, backed by a team of professional security consultants. It has seen a marked increase in revenue over the past seven years, culminating in its inclusion in this year's Inc. 5000 list.
SafeMart is a home security company with an emphasis on do-it-yourself applications for home and business owners. Over the past five years it has emerged as one of the leaders in the industry. The company currently offers over 2,000 home security and home automation products.