Computer Support of San Diego Offers Flat Rate San Diego IT Consulting
San Diego, CA (PRWEB) July 11, 2011
Computer Support of San Diego announced today a new Flat Rate San Diego IT Consulting for San Diego area businesses. Flat Rate San Diego IT Services include San Diego IT Consulting, San Diego Network Support and Helpdesk Support Services. With this new program available starting July, Computer Support of San Diego offers a single source for all things IT, decreasing the overall cost of implementing and maintaining business technology. Computer Support of San Diego flat rate San Diego IT Consulting enables businesses to more accurately predict future budget requirements, and focus on running the business.
With Computer Support of San Diego as the leading provider of San Diego IT Services, they allow businesses enjoy increased produtivity, receive a maximum return on their investment and reduce overall stress about technology related issues. With San Diego IT Consulting and San Diego IT Services, Computer Support of San Diego provides everything a business needs to keep its technology running at optimal levels – all for a fixed monthly fee. Computer Support of San Diego is commited to improving businesses with advanced technology.
Computer Support of San Diego developed this program to allow customers to be able to accurately forecast expenses on a monthly and annual basis. Traditionally it has been very hard for small companies to be able to forecast IT and technology expenses as often times costs would change drastically from month to month. Computer Support of San Diego addresses this by working closely with each customer to understand their needs and develop a customized program accordingly. Through development of customized solutions for each customer, Computer Support of San Diego is able to keep costs to an absolute minimum allowing the business to receive the greatest degree of value.
One of the common concerns with flat rate it support also known as fixed price it support is that customers tend to worry about response times and the fine print for coverage. Computer Support of San Diego addresses the first concern with industry leading service level agreements that cover response times and put it in writing. The second concern about coverage levels is taken care of with the method that Computer Support of San Diego allocates resources for each customer. Each customer is allocated a Full Time Equivalent (FTE) ratio based upon their needs. The FTE ratio is clearly defined and explained during the proposal process which essentially indicates how much an engineers time would be needed for normal support tasks on a weekly basis. This is in addition to special projects and emergency support. For events that are categorized as emergencies, there are no limits or caps in place, freeing customers from the worry about costs if something happens that warrants emergency support.
About Computer Support of San Diego
Computer Support of San Diego is a leading provider of San Diego IT Support and IT Solutions geared for small and medium businesses. By creating end to end solutions for our customers, we remove the risk and expense of the traditional piecemeal approach. Our solutions leverage cloud computing, high performance network and the latest virtualization technologies. Visit the website at http://www.computersupportsandiego.com to see how we can help technology transform your business.
For media inquiries, please contact Sarah Butterworth at 858.384.0985 or via email at sarah(at)supportsd(dot)com.