San Diego, CA (PRWEB) December 21, 2011
Computer Support of San Diego, the premier provider of San Diego VOIP and San Diego PBX services received outstanding ratings from their Voice-over-IP (VoIP) customers in a recent independent customer satisfaction survey.
In the survey, conducted by an outside agency in the Fall of 2011, customers gave consistently high ratings to all aspects of Computer Support of San Diego’s VoIP service, including reliability, performance, quality, flexibility, and value. Customers expressed particularly high satisfaction with their set-up experience, with a 97% approval rating, and with Computer Support of San Diego Customer Service and Support (CSS), at 95%. The survey respondents gave their overall Computer Support of San Diego experience a 92% positive rating. The survey write-in responses reflected customer pleasure with Computer Support of San Diego.
Hosted VoIP Service from Computer Support of San Diego is a reliable, cost-effective, technologically advanced alternative to traditional phone systems. It provides professional, consistent phone service across geographically dispersed locations. In addition, VoIP leads to significant cost savings compared to traditional PBX services due to reasonable local service, unlimited long distance to US and Canada, and low up-front installation and equipment costs, as well as access to Computer Support of San Diego’s exceptional customer service.
The Computer Support of San Diego survey is one method Computer Support of San Diego’s award-winning customer service & Support (CSS) team collects and acts upon customer feedback. Computer Support of San Diego was named a Silver winner for the Best in Biz Award 2011 Support Department of the Year, an award that was validated by the overwhelmingly positive response of the surveyed VoIP customers. The CSS team received between 90% and 100% positive ratings in the areas of professionalism, knowledge, responsiveness, timeliness, accuracy, and clarity in the study.
The Computer Support of San Diego Customer Service and Support team provides outstanding assistance to customers across the Computer Support of San Diego portfolio, which in addition to Computer Support of San Diego Voice includes hosted communications, collaboration, compliance & security, and infrastructure solutions.
About Computer Support of San Diego:
Computer Support of San Diego provides live support via telephone or through the Internet 24 hours a day, 7 days a week. Customers can speak to a local employee here in the US if you have a problem. Computer Support of San Diego can fix most problems remotely, so that customers can be back up and running without having to wait for a technician to come to a customer's office. Computer Support of San Diego can help with server, desktop and network issues. For immediate emergencies their engineering staff is available to respond by emailing support(at)supportsd(dot)com or by calling 858-384-0981.