(PRWEB UK) 21 August 2012
Trustpilot is a world renowned independent website feedback tool that shows customer reviews for over 91000 companies the world over. A leader in the cash for gold market, speedycash4gold has recently implemented the tool. This new addition will mean that potential customers will be able to review and browse previous customer feedback that is completely impartial
The idea behind the implementation of the Trustpilot tool is to show potential customers who visit the website validated accounts from previous customers and demonstrate that the company can be trusted with the customers gold items. When a customer searches on google using a terms such as a sell my gold they will be directed to the speedycash4gold site. Once on the home page the customer will see the TrustPilot logo and can read previous comments which will hopefully build trust in the service. The team at speedycash4gold has a strong belief that an emphasis on customer service will pay dividends and drive the company’s expansion moving forward.
All customers who complete a transaction with the company will be given the opportunity to comment on the service that they have received. The service is run completely independently from speedycash4gold and once a comment is posted it cannot be removed or edited by anyone at speedycash4 gold. Even negative comments will be posted. What this means is practice is that every single customer will be given the opportunity to comment even if their experience was positive or not. This will give potential customers a good idea as to how the company operates and the service that they would likely receive if they were to sell their scrap gold to speedycash4gold. The company is confident that they vast majority of comments on TrustPilot will be positive and any negative comments will be investigated
With the new and informative Trustpilot interactive tool where potential customers will be able to review previous customer comments, it is hoped that this will give customers a really clear idea about the level of service that they will likely receive from speedycash4gold and a good indication of the scrap gold prices speedycash4gold will pay.
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