We're certainly honored to receive this recognition from a major retailer like Sears Holdings for delivering high levels of customer satisfaction to Sears customers
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Fort Lauderdale, FL (PRWEB) September 3, 2009
FSA Network Inc. has been named a 2008 Partner in Progress for Sears Holdings Corporation. FSA Network, Inc. received the award for the quality, innovation, and high levels of customer satisfaction the company provided for home delivery services to Sears customers.
The prestigious Partners in Progress award is presented annually to a select group of supplier companies that provide Sears Holdings with quality products and services, from apparel, appliances and tools to marketing, facilities design and technology. Less than one percent of Sears Holdings' over 30,000 suppliers earn the coveted award each year.
Interim CEO and President Bruce Johnson congratulated the winners stating, "Sears Holdings relies on its supplier community, as well as the quality of the merchandise and services they provide, to help us create lasting relationships with our customers and empower them to manage their lives. This program was started more than 25 years ago and is a testament to the importance of collaborating with our supplier partners to better serve our customers and increase productivity."
"We're certainly honored to receive this recognition from a major retailer like Sears Holdings for delivering high levels of customer satisfaction to Sears customers," said Charles Annett, President of FSA Network Inc. "It's a privilege to partner with Sears and we have enjoyed a terrific 25 year business relationship with the company. "FSA's Sears service team led by VP Jack Annett, will continue to work to ensure that every Sears customer receives the highest quality home delivery experience possible."
FSA Network, Inc. a last-mile logistics company specializing in home delivery of appliances, furniture, and electronics earned the recognition of Sears leadership by earning high marks from their Sears home delivery customers on criteria such as on-time arrival, low damage claims, and for providing an overall positive in-home delivery experience.
The Partners in Progress program recognizes suppliers for product or service quality, innovation, diversity and overall market performance. The winners were selected from nominations submitted by Sears' associates who purchase goods and services for the company in 2008.
Sears Holdings Corporation (NASDAQ: SHLD) is the nation's fifth largest broadline retailer with approximately 3,900 full-line and specialty retail stores in the United States and Canada with headquarters in Hoffman Estates, IL. Web address: Sears Holdings
FSA Network Inc. is a privately held last-mile logistics company based in Fort Lauderdale, FL, specializing in home delivery of appliances, furniture, and electronics. Web address: FSA Network Home Delivery