MSI's Service Pro Field Service Management Software for NetSuite Achieves Built for NetSuite Verification

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New SuiteApp Meets the NetSuite SuiteCloud Platform's Development Standards and Documented Best Practices

MSI's integration of its field service software to NetSuite has received 'Built for NetSuite' verification.

MSI's Service Pro SuiteApp Achieves 'Built for NetSuite' Verification

“We are excited to work with NetSuite to meet customer need for ERP-integrated solutions that automate field-based repair, preventive maintenance and inspection business processes.” - Harvey Shovers, President

MSI Data, a leading provider of cloud-based field service management software, announced today that its Service Pro® 10 software has achieved the Built for NetSuite verification. The new SuiteApp, built using NetSuite’s SuiteCloud Computing Platform, provides manufacturers, distributors, telecom and other firms servicing equipment and machinery assets with a complete, integrated cloud suite for managing their field service work, including repair, preventive maintenance, installations and inspections.

Built for NetSuite is a program for NetSuite SuiteCloud Developer Network (SDN) partners which provides them with information, resources and a method to verify that their applications and integrations, built using the NetSuite SuiteCloud Computing Platform, meet NetSuite’s standards and best practices. The Built for NetSuite program is designed to give NetSuite customers additional confidence that SuiteApps have been built to meet these standards.

Service Pro® 10, the cloud-based field service management, scheduling and native mobile application from MSI, drives productivity gains for manufacturers, distributors and other organizations with field technicians and parts inventory that install, repair, maintain or inspect equipment assets or machinery in the field.

Service Pro® is extraordinarily easy to use, and provides a broad feature set for service technicians in the field, schedulers in the call center and service operations personnel and executives in the back office. Service Pro® manages calls, work orders, scheduling and dispatching, parts inventory, assets, warranties, inspections, service contracts, service history, business intelligence and more.

“Service firms such as equipment manufacturers and distributors need a complete cloud application to drive more effective field service operations for service technicians and management alike,” said Harvey Shovers, President of MSI Data. “With Service Pro’s deep feature set, key processes such as preventive maintenance can be automated from start to finish, from service contract creation and auto-scheduling, to mobile inspection, reporting and NetSuite integration.”

“We are excited to work with NetSuite to meet customer need for ERP-integrated solutions that automate field-based repair, preventive maintenance and inspection business processes,” said Shovers.

"MSI is an established leader and provider of cloud-based field service management solutions," said Guido Haarmans, Vice President of Business Development for Technology Partners at NetSuite. “NetSuite customers performing repair, maintenance and inspection work should be confident that the new SuiteApp can deliver robust, integrated functionality to enhance the efficiency and responsiveness of their field service processes."

To participate in Built for NetSuite, partners are required to review their SuiteApp against NetSuite's standards and submit to NetSuite their verification of their SuiteApp's compliance with the documented practices for architecture, development, privacy and security. After the Built for NetSuite team reviews the partner's SuiteApp submission for completeness and appropriateness, partners must provide a demonstration of the product and/or positive customer references.

For information about Built for NetSuite SuiteApps, please visit For more information about the integrated solution, please visit Service Pro for NetSuite.

About SuiteCloud

NetSuite’s SuiteCloud is a comprehensive offering of cloud-based products, development tools and services designed to help customers and commercial software developers take advantage of the significant economic benefits of cloud computing. Based on NetSuite, the industry's leading provider of cloud-based financials / ERP software suites, SuiteCloud enables customers to run their core business operations in the cloud, and software developers to target new markets quickly with newly-created mission-critical applications built on top of mature and proven business processes. The complete SuiteCloud offering includes NetSuite’s multi-tenant, always-on SaaS infrastructure; the NetSuite Business Suite of applications (Accounting/ERP, CRM and Ecommerce); and the NS-BOS Development Platform.

The SuiteCloud Developer Network (SDN) is a comprehensive developer program for Independent Software Vendors (ISVs) who build apps for SuiteCloud. All available SuiteApps are listed on, a single-source online marketplace where NetSuite customers can find applications to meet specific business process or industry-specific needs. For more information on SuiteCloud and the SDN program, please visit:

About MSI

MSI develops cloud-based enterprise, scheduling and mobile software that helps companies improve the productivity of their field workforce. MSI Data’s powerful suite of field workforce software automates field service, inspections, repairs, preventive maintenance, audits and other critical field-driven business processes. MSI replaces paper and disconnected spreadsheet-based business processes with highly efficient, end-to-end processes through the combination of mobile technology for field workers and ERP, CRM and accounting systems integration. Whether deployed in the cloud or on-premises, MSI field workforce software applications are easy to acquire, easy to deploy and deliver enterprises with rapid return on investment. To learn more about MSI, please visit

NetSuite, the NetSuite logo, SuiteBundler, SuiteCloud, Suitelets and SuiteScript are service- marks or trademarks of NetSuite Inc.

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Mike Pandl
MSI Data
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