BMC Software Announces BMC Service Automation
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Major industry advancement enables customers to automate
delivery of end-to-end business services, not just manage individual
IT devices
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Delivers 90 percent savings in routine IT management costs
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Flexible solution extends BMC Business
Service Management beyond traditional data center automation
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New developments, partnerships and strategic acquisitions
leverage customers’ existing multi-vendor
investments
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Real-time orchestration of IT services, connecting people,
process and technology across today’s
physical-virtual IT infrastructure
HOUSTON (Business Wire EON/PRWEB ) October 8, 2007 --
BMC Software (NYSE:BMC) today unveiled
BMC Service Automation, a set of next-generation solutions that automate
the lifecycle of IT-delivered business services, from provisioning and
configuration to maintenance and governance/compliance, across a
heterogeneous set of systems.
This capability has long been highly desired by IT executives and
represents a significant step beyond traditional data center automation,
which focuses on server provisioning as opposed to creating and
delivering business services. According to Gartner: “Automating
IT operations management processes continues to be a priority for
executives who are measured on improving IT operations efficiencies, yet
face increasing IT infrastructure complexity and demands from their
business.”
Skyrocketing operational costs and administrative workloads are
consuming upwards of 80 percent of IT resources, most of it spent on
time-consuming, error-prone, manual tasks. Driven by the customer’s
unique standards, policies and processes, BMC Service Automation unifies
routine IT tasks into a solution set that leverages existing customer
investments for break-though gains in operational efficiency and
flexibility. These integrated, automated solutions include coordination
and execution of all provisioning and update duties, virtual and
physical server configuration, network infrastructure configuration and
reconfiguration, and the packaging and deployment of any software,
including operating systems, application infrastructure, web content and
security patches.
Customers deploying BMC Service Automation can manage their entire IT
infrastructure, ranging from edge devices, the network and servers, to
the applications that provide the services demanded by the business.
Business responsiveness, compliance and availability are dramatically
improved. In addition to these major performance benefits, customers
have seen 90 percent reductions in the time and costs associated with
performing common, routine tasks.
"BMC Service Automation provides additional capabilities in our drive to
simplify IT for our customers," said Rick Becker, vice president of
solutions, Dell Product Group. "The
automation of IT ensures that repetitive tasks and processes are
accomplished reliably and enables scarce manpower to be refocused toward
developing new services instead of solely on the maintenance of existing
infrastructure."
Juan Carlos Soto, vice president of market development, Sun
Microsystems, added: "Customers need agile infrastructure and policy
driven, automated processes to reduce data center costs. Sun's Dynamic
Infrastructure Suite and Solaris 10 OS, working in combination with
BMC's Service Automation, provides customers with innovative solutions
for capacity-on-demand service provisioning, virtualization management
and release life cycle management. Enterprises that value flexibility
and the ability to aggressively control IT management costs will benefit
substantially from BMC’s offering."
In contrast, many IT organizations historically have required weeks or
even months to perform the many steps needed to set up a new application
in a data center, including ensuring component capability, provisioning
servers, proper process and approvals, and the installation and loading
of operating systems and applications. Today, however, these
organizations have far fewer resources to effectively execute business
mandates. In addition, the business demands of adapting to changing
competitive threats and market opportunities require a flexibility that
has been elusive for many organizations.
Since its creation by BMC earlier this decade, Business
Service Management (BSM) has become a leading approach to aligning
IT and business, both through the creation of best practices and
enhancing the impact IT infrastructure has on the business. BMC Service
Automation takes the next logical step by allowing these best practices
to be performed automatically.
“IT is not about managing devices and pieces
of technology, it’s about delivering the
services the business needs when it needs them,”
said Jim Grant, senior vice president and general manager of BMC’s
Enterprise Service Management business unit. “While
the average server provisioning solution can easily configure individual
servers, BMC Service Automation allows customers to deploy and manage
true, complex business services, not just collections of devices. This
unique ability accelerates delivery of new services in near real-time,
to accelerate business performance and responsiveness.”
Brian Byun, vice president of global partners and solutions at VMware,
said: “As customers roll out deployment
automation across physical/virtual environments, we believe that BMC
Software’s Service Automation solution can
reduce IT operational costs and accelerate the delivery of new IT
services in datacenters virtualized using VMware Infrastructure.”
“The problem is that most data center
automation offerings have a lot of built-in limitations, not the least
of which is the lack of a larger IT management architecture such as
Business Service Management,” said Paul
Avenant, vice president, BMC Service Management. “In
addition, these offerings are tightly associated with specific
platforms, ignoring customer demand for true multi-vendor solutions.
With BMC, there are no hardware, server or platform limitations, nor are
there any technology agendas to push.”
In related news, BMC also announced today that it has acquired privately
held Emprisa Networks, a leader in smart network compliance, change and
configuration management and automation solutions. With this
acquisition, BMC offers customers the only platform independent,
multi-vendor network configuration automation solution available in today’s
market.
About BMC Service Automation
BMC Service Automation combines configuration automation, IT best
practices, and integrations to the rest of BMC’s
BSM portfolio. As such, Service Automation is a super-set of
device-focused data center automation. While data center automation
offerings are essentially limited to server provisioning, BMC Service
Automation delivers a much broader and deeper IT and business service
delivery capability.
Platform agnostic and heterogeneous, BMC Service Automation addresses
all of the elements required to automate the delivery of business
services, including the network and third-parties such as storage. A
comprehensive approach that can be deployed in manageable steps, BMC
Service Automation allows customers to leverage their existing
investments, avoiding the need to rip and replace current systems and
processes. BMC’s unique approach assembles
open solutions supported by resilient, reusable processes, resulting in
a manageable journey towards fully automated and efficient IT operations.
BMC’s Service Automation includes the
following solutions:
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Discovery and mapping of the complete IT environment, including its
relationships to business processes and transactions
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Full-scale Configuration Automation capability across network devices,
physical and virtual servers, and client systems
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Change Management to support configuration policy adherence and
process automation
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Orchestration and automation of activities supporting IT processes,
reducing errors and expenses in task execution across operational
processes and toolsets
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Automation of Continuous Compliance, including audit and enforcement
of standard configurations across heterogeneous IT environments
Source: Gartner, “IT Operations Run Book
Automation Experiences Continued Market Growth”,
D. Williams, March 2007
About BMC Software
BMC Software is a leading global provider of enterprise management
solutions that empower companies to automate their IT and improve its
business value. Delivering Business Service Management, BMC solutions
span enterprise systems, applications, databases and service management.
For the four fiscal quarters ended June 30, 2007, BMC revenue was
approximately $1.6 billion. Visit www.bmc.com
for more information.
BMC, BMC Software, and the BMC Software logo are the exclusive
properties of BMC Software, Inc., are registered with the U.S. Patent
and Trademark Office, and may be registered or pending registration in
other countries. All other BMC trademarks, service marks, and logos may
be registered or pending registration in the U.S. or in other countries.
All other trademarks or registered trademarks are the property of their
respective owners. © Copyright 2007 BMC
Software, Inc.
See the original story at: http://eon.businesswire.com/releases/service/automation/prweb559384.htm
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